Hamilton Beach 80335R

SaferProducts.gov consumer incident report 20220509-14772-2147356284. Severity: No Incident, No Injury. Matched catalog product: Hamilton Beach 80335R. Incident: Purchased new Hamilton Beach Coffee Grinder end of December 2021. Used occasionally, and by April 2022 the electric cord storage cover, due to sharp edge has cut and exposed electrical wires causing an electrocution and fire hazard. Model # 80335R, Series E1612DL

SaferProducts.gov consumer incident report 20240729-FC4F1-2147337645. Severity: Incident, No Injury. Product: Hamilton Beach 80335R (Hamilton Beach Fresh Grind Electric Coffee Grinder Amazon Link: https://www.amazon.com/Hamilton-Beach-Coffee-Grinder-80335R/dp/B005EPRFKO/ref=sr_1_1_sspa?crid=IVL3ZK0TIU1&dib=eyJ2IjoiMSJ9.60HtjuM-2ZagAOrKkeDeDq_dLt1jhzqp4geaSo35uBV2fQd9wqe_hKjhvsj-kkUeu8K_88sq1r9qJcYInPhOA6EQfc4E0arcrZ0RjOUcu5suQ5kGnthKsJ9KHSZ7NZYKv1arHM573R1fIoHWj1_E8NIu7GDPuM7TSMTO8wLfygl7jgKx8HD9tj3v7qb27kSVhAsVRsapMxQ5fQXyUjQSP52sOPB5uHOF5IM_DnKA1kKt1bRbcjh3AJ5GvY5PKA_THVu7g1aLuTaRbfo2u6IAhYvQmj99cEf-NyfOIRmte8A.Nxh9eotuWd1ygkMlPNXN5J7jPtRhyD6CnXPfua6Xs2k&dib_tag=se&keywords=hamilton%2Bbeach%2Bcoffee%2Bgrinder&qid=1722280630&sprefix=hamilton%2Bbeach%2Bcoffee%2Bgrinder%2Caps%2C91&sr=8-1-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&th=1 It is a coffee grinder, it is black with a clear top and blade mechanism inside. The bottom has a hidden wire design which is ultimately the design flaw that led to explosion.). Incident: Product is a coffee bean grinder from Hamilton Beach. Purchased in 2021, but only used recently in the last 6 months. There is a hidden cord wrap mechanism that seemingly has a design flaw, as you wrap/unwrap the cord for us, the wire insulation deteriorated and exposed copper wire inside. I was only made aware of this after plugging in the machine, having it explode in my hand, and seeing the brunt and exposed wire inside. I had contacted Hamilton Beach support and they refused to provide a refund, only to replace the item with the same, or something of similar value. After experiencing this, and seeing the many online reviews of the same unsafe incident, I am not interested in their products, and they do not seem to be taking it seriously. This could have resulted in electrocution, a kitchen fire if kept plugged in over night, or other unforeseen incidents. I have photos of the charred exposed wire, and record of their customer support response if needed.