Fire / ignition
Microwave Ovens (264)
22 months
SaferProducts.gov consumer incident report 20241013-44C30-2147336002. Severity: Incident, No Injury. Product: Insignia Model: NS-MW09SS8 (Insignia - 0.9 Cu. Ft. Compact Microwave - Stainless Steel). Incident: At 9:00am PDT this morning, the Insignia-branded microwave oven turned on by itself. The time display remained at 9:00am while the unit was on. We pushed "Cancel" immediately and it continued. The only way to stop it was to open the door. When we closed the door, it immediately started again. We unplugged the microwave and plugged it back in about 1 hour later. It immediately restarted without any input command. The microwave had not been used since the prior day and there was no time displayed except for the time of day on the clock. The frightening issue is that the there was no one using the microwave and that the "Cancel"/"Stop" button had no effect. No injury resulted because we were in the kitchen and immediately took steps to stop it. Otherwise, in a wood-framed 4 unit building, a major fire could have occurred if we had not been home/aware of un-commanded action by microwave oven
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Fire / ignition
Microwave Ovens (264)
22 months
Months until failure
22 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)