Fire / ignition
Dishwashers (214)
33 months
SaferProducts.gov consumer incident report 20220907-44667-3890727. Severity: Incident, No Injury. Product: Kenmore 722.14355.910 (under the counter dishwasher). Incident: 9/3/2022: The dishwasher caught fire, during use. She called the fire department and evacuated the home. The fire department came and removed the dishwasher from the home. The flames stopped on their own when I turned the dishwasher off. The fire department believe that the fire started at the circuit board, because it was melted. There was also fire damage to other parts of the dishwasher, near the control board. The cabinets in her kitchen were also damaged. A week prior to the incident, the dishwasher was making a loud noise during use. The consumer had technicians examine it. He recommended dishwashing cleaner be used for hard water buildup. 9/3/2022: The consumer called the manufacturer and left a voice message with the firm�s Executive Office and is waiting for a return call. I never received a return call. The consumer said if she was not home, her house would have burned down.
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Fire / ignition
Dishwashers (214)
33 months
Months until failure
33 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)