KitchenAid KFED500ESS

SaferProducts.gov consumer incident report 20200902-DA277-2012046. Matched catalog product: KitchenAid KFED500ESS. Source model text: KFED500ESS02. Incident: (09/01/2020) The consumer had used the bottom oven earlier. Four hours later he noticed that the warmer on the top had come on by itself. Also, there was no light indicating that the warmer was on. The consumer tried to shut the warmer off but it would not go off.

SaferProducts.gov consumer incident report 20190513-D1DA4-2147381003. Severity: Incident, No Injury. Matched catalog product: KitchenAid KFED500ESS. Incident: While using a KitchenAid brand oven with model number KFED500ESS, one of the knobs controlling the heating elements broke off while attempting to turn the knob to the off position. This prevented me from safely turning off the oven heating element, and could have resulted in injury or property damage. After turning the element off using a wrench, I looked at the knob to identify why it broke and it appears that the knob is made of a very thin plastic, which broke under the heating-cooling stress of being near a high-temperature area such as the spot above the heating elements of an oven. This is a danger, as KitchenAid has defective control knobs on their ovens which can prevent the users from safely turning them off if the knob were to suffer a failure. The age of this oven is only 14 months, and was pruchased new from the store, previous ovens I have owned have never suffered a failure such as this even when going beyond 10 years of frequent use.

SaferProducts.gov consumer incident report 20221018-F8954-2147353270. Severity: Incident, No Injury. Product: Kitchenaid KFED500ESS (Kitchenaid Double Oven Range, Model KFED500ESS, FULL SPECS: https://www.bestbuy.com/site/kitchenaid-6-7-cu-ft-self-cleaning-freestanding-double-oven-electric-convection-range-stainless-steel/6163168.p?skuId=6163168). Incident: Sept 27, 2021 - purchased a new Kitchenaid Range Model KFED500ESS from Best Buy for $1980. July 2022 - plastic part of burner knob that fits onto shaft broke; Kitchenaid replaced; Oct 18, 2022 - ANOTHER knob broke while the burner was in its hottest position. This time a metal piece of the knob remained on the shaft, making it EXTREMELY difficult to move the shaft to the off position. While trying to remove the metal part and move the control to OFF, it was necessary for my arm to be above the burner. I had moved the sleeve of my top above my elbow to prevent the clothing from catching fire. But the burner was at the highest heat making it very difficult to get into a position with a pair of pliers to remove the broken metal piece from the shaft and turn the burner off.