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Kitchen Appliance

Masterbuilt Gravity Series� 560 Digital Charcoal Grill + Smok

2 source-linked failure reports. Most reported: Structural / mechanical failure. Typical failure around 3.5 mo.

Reliability signal — · Insufficient data · data confidence Very Low

2 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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2 confirmed failure reports · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Structural / mechanical failure
Typical first failure
3.5 mo
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Structural / mechanical failure1 · 50%
  • Fire / ignition1 · 50%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

3.5

Failure reports

2

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Median repair cost

—

Still recommend

—

% repaired

—

% mfr warranty

—

% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Structural / mechanical failure

Charcoal or Wood-burning Grills (3218)

2 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20151110-EDEBF-2147426842. Severity: Incident, No Injury. Matched catalog product: Masterbuilt Gravity Series� 560 Digital Charcoal Grill + Smok. Incident: I have a fairly new Masterbuilt 18in kettle bbq grill. Used maybe half dozen times. While moving the grill a few feet the handle broke off causing the grill to hit the ground throwing hot charcoal everywhere. It looks as if the hard plastic handle suffered heat stress at the point the screws held it in place. I was fortunate nobody was struck by the hot charcoal.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

2 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Fire / ignition

Charcoal or Wood-burning Grills (3218)

5 months

Government / agencyIndexed Oct 18, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20220930-DB572-2147353571. Severity: No Incident, No Injury. Product: Masterbuilt Gravity Series� 560 Digital Charcoal Grill + Smok (Masterbuilt Gravity Series� 560 Digital Charcoal Grill + Smoker). Incident: The product is the Masterbuilt Gravity Series� 560 Digital Charcoal Grill + Smoker. My mother warned me that hers (she has one as well) caught on fire due to a grease fire with no prior warning - I guess there was grease somewhere she couldn't see to clean. Tonight, I had the same thing happen. The grill started as usual, I went inside to prepare the meat, and then I saw smoke from the window. I checked on my phone and the grill was set for 450 degrees, but was reporting that it was around 650 degrees. I ran outside with a fire extinguisher, since flames were coming out of the back of the grill. Luckily, I did not have to use the fire extinguisher, but it was a worrying experience that this grill can catch on fire so quickly.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

5 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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