Structural / mechanical failure
Charcoal or Wood-burning Grills (3218)
2 months
SaferProducts.gov consumer incident report 20151110-EDEBF-2147426842. Severity: Incident, No Injury. Matched catalog product: Masterbuilt Gravity Series� 560 Digital Charcoal Grill + Smok. Incident: I have a fairly new Masterbuilt 18in kettle bbq grill. Used maybe half dozen times. While moving the grill a few feet the handle broke off causing the grill to hit the ground throwing hot charcoal everywhere. It looks as if the hard plastic handle suffered heat stress at the point the screws held it in place. I was fortunate nobody was struck by the hot charcoal.
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Structural / mechanical failure
Charcoal or Wood-burning Grills (3218)
2 months
Months until failure
2 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
86%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)