Electrical shock / short
Washing Machines, Other or Not Specified (140)
4 months
SaferProducts.gov consumer incident report 20220803-5975D-3843696. Severity: Injury, Level of care not known. Product: Maytag MVWC465HW3 (top load washing machine). Incident: (07/27/2022) The consumer stated that she was using the washer. As she walked by the laundry room later, she notice sparks were coming out of the lid of the product. The consumer contacted the firm and was instructed to turn the product off at the circuit breaker. The consumer did not know how to perform this task, so she asked a neighbor to help her move the washing machine from the wall so that she could unplug it. As they were moving the washing machine, her neighbor got a minor electrical shock when she touched the control panel. The neighbor was not injured. After the washing machine was move, the consumer stated that she notice burn marks on the side of the product. The consumer contacted the firm who is dispatching a service technician out on 8/4.
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Electrical shock / short
Washing Machines, Other or Not Specified (140)
4 months
Months until failure
4 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
84%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)