Fire / ignition
Outdoor Patio Heaters or Firepits (Manufactured) (394)
20 months
SaferProducts.gov consumer incident report 20230925-010C8-2147345039. Severity: Incident, No Injury. Product: Navine RY43-0002 (Navine 43 inch propane gas fire pit table. Black in color. Model RY43-0002). Incident: I purchased a Navine 43 inch propane gas fire pit in 2022. It has a beautiful black glass table top. A couple of months ago we were inside when we heard an explosion. To our shock the glass table top exploded sending chards of glass in a 12 foot radius. Thank heavens no one or any of my pets were out there at the time. It could have injured or blinded a child and adult or a pet. I took pictures and sent it off to the company. They were quick to respond and offer a replacement. The replacement never made it here as it broke in transit. After careful consideration we decided it was too risky to use a replacement of which I am still waiting for. This is a very unsafe product and needs to be taken off the market. I've asked for a refund but they informed me it was past the warranty/ refund date. I wanted you to know this firepit was not used a lot. It was under the cover of our porch, out of any direct sunlight. The glass was never abused by setting anything down hard.
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Fire / ignition
Outdoor Patio Heaters or Firepits (Manufactured) (394)
20 months
Months until failure
20 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)