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Kitchen Appliance

Samsung French Door, Counter Depth RF23HCEDBSR

1 source-linked failure report. Most reported: Overheating. Typical failure around 2.4 yr.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

—

1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Overheating
Typical first failure
2.4 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Overheating1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

29

Failure reports

1

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Median repair cost

—

Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Overheating

Refrigerators (276)

29 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20200630-F329E-2147371389. Severity: Incident, No Injury. Product: Samsung french door, counter depth RF23HCEDBSR (Samsung 22.5 cu. ft. French Door Refrigerator in 1 Stainless Steel, Counter Depth Model # RF23HCEDBSR Store SKU # 1000040595). Incident: On February 5th, 2018, We purchased our beautiful Samsung refrigerator � Model RF23HCEDBSR � for $2,566.45 (I have the receipt). Within about 6 Months after purchase, the Samsung icemaker would freeze up inside and stop working stopped making any ice. We have had to thawed the entire refrigerator out by unplugging and allowing the buildup of ice in the unit to melt and it worked for 1-2 months. We had our appliance repair person look at it. He told us it is unfixable and is a defect in design. Finally we just learned to live without it and used our basement refrigerators, ice-maker and would fill up a plastic bowl and keep it in the Freezer drawer of the Samsung. After searching for answers, I learned that I am not the only consumer with this expensive refrigerator which does not work properlhy. I read over and over about Samsung consumers with frozen up ice makers just like ours. And after countless attempts at repairs by Samsung, they still did not work. Finally, This year 2020, we started taking the temperature of the inside of our refrigerator and freezer and discovered that the temperature not only does not match what is displayed on our doors diplay but is is unsafe territory since the temperature is above 40 degrees. ie. 42-44 degrees, rarely going below 40 dregrees. My husband was sick from a food bourne illness last fall and at the time we never even assumed it was from our own home. But now we know, it was most likely from our own refrigerator not keeping the proper temperature of our foods causing them to be unsafe to eat. This refrigerator (exact model) is under

UnverifiedEvidence ★★★★☆
View report details

Months until failure

29 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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