Samsung NE63T811SS

SaferProducts.gov consumer incident report 20220203-147C0-2147357718. Severity: Incident, No Injury. Product: Samsung NE63T811SS (Samsung 30 inch electric slide-in range Model NE63T811SS). Incident: DANGEROUS - fire risk We purchased this stove in January. The burner and oven controls are way too sensitive and they will turn on at the slightest touch or bump with no indication they are on. We have burned hands/fingers numerous times. On January 24th 2022 a knob was accidentally turned on and a small fire started because a bag was knocked onto the stove by a pet. This particular flaw has been reported multiple times with the same outcomes (fire) on other Samsung range models as well. This is a serious and dangerous design flaw that should be rectified immediately, along with a product recall. I've reached out to Samsung by phone and text 4 or 5 times since the incident of 1/24/22 and I'm continually being told someone will contact us asap. I have not heard back and it's been over a week.