Fire / ignition
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
11 months
SaferProducts.gov consumer incident report 20220205-5BB8D-2147357696. Severity: Incident, No Injury. Product: Samsung NE63T8511ST (Samsung Tuscan slide in Range with air fryer. Model NE63T8511ST. Color is Tuscan. Control panel and knobs are front mounted.). Incident: I have a Samsung Tuscan Range, model #NE63T8511ST. The design of the control panel and knobs on this range is such that the tiniest bump will turn the knobs on or activate the touch panel and possibly turn on the warming burner on the range top. This morning in the space of perhaps a half hour, one of my dogs was able to turn on the cooktop. At the time, I was upstairs and within a few minutes before I went to return to the first floor of my home, the cooktop had overheated a skillet as well as items near the range and started a fire. Several plastic dishes were burned and the flames reached the bottom of the microwave above the cooktop. A dog should NOT be able to bump the knobs on ANY range and turn it on. Had we been sleeping at the time, we could easily have lost our home or been killed. The knobs should be lockable or much harder to turn for safety reasons.
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Fire / ignition
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
11 months
Months until failure
11 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)