Fire / ignition
Gas or Lp Grills or Stoves (For Outdoor Use) (3248)
SaferProducts.gov consumer incident report 20240210-99EA6-2147341106. Severity: No Incident, No Injury. Product: Weber Summit Summit S-670 Gas Grill (Weber Summit Grill Model 670). Incident: Contacted Weber Grill today concerning a Summit 670 Grill with defective knobs, burners, and other parts. The grill was purchased two years ago and has a full ten-year ALL parts covered warranty. I advised the agent that the defective parts were causing irregular cooking, flare-ups, and inconsistent burner operation. The agent insisted that he needed photos of the defective parts to cover them. This warranty does not indicate that such additional action is necessary. I explained that I was recovering from open-heart surgery and could not physically take the grill apart and obtain pictures. They will not honor the warranty. I am a nationally certified firefighter 2, and I can personally attest that this grill is unsafe to operate with the requested parts.
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Fire / ignition
Gas or Lp Grills or Stoves (For Outdoor Use) (3248)
Months until failure
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Repair cost
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Repaired
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Manufacturer warranty
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Extended warranty
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AI extraction confidence
90%
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Unverified
Evidence quality
★★★★☆ (4/5)