Fire / ignition
Refrigerators (276)
176 months
SaferProducts.gov consumer incident report 20170525-931C8-2147400222. Severity: Incident, No Injury. Product: Whirlpool Gd5thgxk501 (Refrigerator). Incident: Whirlpool refrigerator model gd5thgxk501 serial #sm2925581 built 07/02. Unit started smoking and caught fire on 5/21/17. Unit had no problems or repairs done prior to that. The relay box connected to the compressor was burning. Luckily we were at home when it happened. Opened the unit to turn it off. Lights are circulation fan were still running. It did not trip the circuit breaker. Unplugged the unit to stop the fire. Initial contact at whirlpool said there was no recall for this unit and it should be ok to use. I told her no it can't be used and she transferred me to their safety department who dispatched a local repair company to inspect it. Unit needed a new relay, compressor and wiring harness. Whirlpool said they wouldn't pay to fix it due to it's age and offered to but it from me for $175.00
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Fire / ignition
Refrigerators (276)
176 months
Months until failure
176 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
84%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)