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Kitchen Appliance

Whirlpool WMH31017AS-5

1 source-linked failure report. Most reported: Fire / ignition. Typical failure around 4 yr.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue: Fire / ignition
Typical first failure: 4 yr; Median of confirmed reports with timing
Median repair cost: —; Reported costs only · market varies
Highest reported repair: —; Not a quote · costs differ by country

What breaks?

Failure types

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Fire / ignition1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

Failure reports

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Median repair cost

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Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Fire / ignition

Microwave Ovens (264)

48 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20200720-99FB6-2147370987. Severity: Incident, No Injury. Product: Whirlpool WMH31017AS-5 (Whirlpool over the range microwave (WMH31017AS) purchased 7/8/16). Incident: In March 2020, about 3 days after being issued a stay at home order in Ohio, my less-than-four-year-old microwave (Whirlpool over the range microwave (WMH31017AS))began catching things on fire. I was not using anything new in the microwave. It ignited a paper towel and a paper plate on 2 separate occasions. I had regularly used these same brands of these items since I got the appliance. They were not new packages. The day before I used a paper towel from the same roll with zero problems. Thankfully I was right there and saw it happen and was able to put the fires out with water. I called their customer service where I was advised to turn the power level down. WHAT? The power level must be changed every time you use the microwave. What if I forgot and walked away? I could have burned my house down. Ridiculous. I have had the appliance unplugged since I do not feel safe using it and I will be replacing.

UnverifiedEvidence ★★★★☆

View report details

Months until failure

48 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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