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Laptop

Apple Inc. MacBook Pro 13-inch 2020, A2251

1 source-linked failure report. Most reported: Electrical shock / short. Typical failure around 0 mo.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Electrical shock / short
Typical first failure
0 mo
Median of confirmed reports with timing
Median repair cost
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Reported costs only · market varies
Highest reported repair
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Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Electrical shock / short1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

0

Failure reports

1

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Median repair cost

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Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Electrical shock / short

Computers (Equipment and Electronic Games) (557)

0 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20200926-F1D44-2147369562. Severity: Incident, No Injury. Product: Apple inc. MacBook Pro 13-inch 2020, A2251 (MacBook Pro 13-inch 2020, Model No: A2251, Serial Number C02D8SRJML7H, Part Number: MWP42LL/A, Space Gray/2.0Ghz QC/16GB/512GB). Incident: Received brand new MacBook Pro 13" 2020 computer this week. Noticed uncomfortable buzzing/tingling when touching it while plugged in to wall power. Power supply (brick) provided only comes with 2 prong plug. I was using the product in my home on tile floor while barefoot. The home was build to National standards in 2006 (so wall sockets should be fully grounded). I note that when I lift my feet off the floor, tingling stops. When computer is unplugged from power and running on battery, tingling stops. When I use an old thick 3-prong power adapter cable that came with 2012 MacBook Pro (connected to the new power block), tingling stops. Apple does not provide a 3-prong cable like this with the new computer. When I contacted Apple, they said "it was to be expected" ... and some people were just sensitive to it. I expect ALL people are sensitive to it if barefoot on tile floor. This sensation is being shocked as the ground goes through the body to the floor. I expect this would not be uncovered in a corporate manufacturing environment, because all would be wearing shoes which would block being grounded through the floor.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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