Samsung Chromebook 3 model # 500C-13-K04

SaferProducts.gov consumer incident report 20210606-FE9EB-2147363684. Severity: Incident, No Injury. Matched catalog product: Samsung Chromebook 3 model # 500C-13-K04. Source model text: Model XE500C13-502US. Incident: My daughter�s Samsung Chromebook caught fire while charging. It was placed on the arm of a leather couch.

SaferProducts.gov consumer incident report 20210913-A4912-2147360523. Severity: Incident, No Injury. Product: Samsung Chromebook 3 model # 500C-13-K04 (Samsung Chromebook3, metallic gray color, 500C-13-K04, 11.06 inch screen UPC 0727620160). Incident: I was sitting at my dining room table working on my Samsung Laptop when all of a sudden, it started to smoke and rattle and hiss. I got up from the table and proceeded to toss it out onto my deck as it was appearing to be starting to explode. While there thankfully was no bodily harm, it did scorch my table and put me in a state of mental distress for the rest of the evening. My thoughts turned to the possibility of a child using this instrument on their lap and how they would surely have been badly injured. I want to report this to other folks that might be contemplating purchasing a laptop from Samsung to make sure they check the stability of their product. Primarily I want to press Samsung to investigate these inferior machines and find the root of the problem that made this incident occur.