Fire / ignition
Batteries (884)
11 months
SaferProducts.gov consumer incident report 20221119-E71EB-2147352521. Severity: Incident, No Injury. Product: Dewalt DCC5670B,DCE100B DCB606,DCB205 (DeWalt DCC5670B 6OV CHAINSAW DeWalt DCB606 Flexvolt 6 AH battery DeWalt DCE100B 20V blower with a DeWalt DCB205 5ah battery Used both chainsaw and blower but batteries on the chargers and one of them started the fire .). Incident: 42 year old male in ohio was using a DeWalt Flexvolt 60v chainsaw and DeWalt 20v blower. He used the tools for 4 hours off and on.Then took them into the garage when the blower battery died. He plugged both batteries onto their chargers. Then went inside to make dinner. Shortly after my meal He saw smoke coming from the direction of my garage.He called in the fire and fortunately his garage was fairly empty and the tools were on a metal bench. The fire was extinguished and the melted mess was disposed of by the fire department. Their was smoke damage to the garage and all his power tools were melted by a DeWalt lithium battery. He contacted DeWalt with the Original purchase reciept and they still haven't replaced his tools. DeWalt customer service repetitively transferred him after requesting information. He didn't even ask for recompense for the smoke damage only replacement of the tools lost.
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Fire / ignition
Batteries (884)
11 months
Months until failure
11 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)