Lawn Equipment

Murray Cruz 42 in. MYZ4219000

What is likely to break, when it happens, and how expensive it can be — from source-linked reports.

Reliability signal F · Early signal · data confidence Low

6 failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports.

Reliability signal

6 failure reports · Early signal · Data confidence: Low

Most common issue: Intermittent no-start; manufacturer unreachable
Typical first failure: 0 mo; Median of reports with timing
Median repair cost: $240; Reported costs only
Highest reported repair: $240; Not a guarantee

What breaks?

Failure types

Click a type in the reports section below to filter.

Intermittent no-start; manufacturer unreachable1 · 16.7%
Steering/drive failure on delivery (no right turn or reverse)1 · 16.7%
Blade PTO engage button failed on third use1 · 16.7%
Factory broken PTO switch; warranty support unresponsive1 · 16.7%
Deck belt slipped off on third cut1 · 16.7%
Repeated deck-belt derailment and steering defect1 · 16.7%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs — not a quote or guarantee.

Median months to failure

Failure reports

Median repair cost

$240

Still recommend

% repaired

33.3%

% mfr warranty

100%

% extended warranty

—

% support helpful

Use these reports as a risk signal, then check current listings before you buy.

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What breaks?

What breaks? · reports

Intermittent no-start; manufacturer unreachable

Engine starting system

0 months

Source-linkedVerify source — User submission

Home Depot review by Shorty (title: "$3500 Yard Art"). Would not start on delivery until fresh fuel; after first mow of season would not start again. Home Depot directed to manufacturer, who did not answer.

UnverifiedEvidence ★★★☆☆

View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Would recommend

AI extraction confidence

90%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Steering/drive failure on delivery (no right turn or reverse)

Hydrostatic drive / steering

0 months

Source-linkedVerify source — User submission

Home Depot review by jlselectric (title: "Bad mower and delivery."). Cranks but will not turn right or go in reverse on delivery; store arranged pickup/refund after driver left without proper signature.

UnverifiedEvidence ★★★☆☆

View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

AI extraction confidence

91%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Blade PTO engage button failed on third use

PTO / blade engagement switch

1 months

Source-linkedVerify source — User submission

Home Depot review by chance (title: "broke 3rd time i used it"). Bought the prior month; after two successful uses the blade-engage button would not engage the blades on the third use.

UnverifiedEvidence ★★★☆☆

View report details

Months until failure

1 months

Repair cost

Not stated

Repaired

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

AI extraction confidence

90%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Factory broken PTO switch; warranty support unresponsive

PTO switch / seat

0 months

Source-linkedVerify source — User submission

Home Depot review by HomeDepotCustomer: received with ripped seat and broken PTO switch from the factory; called Murray weekly for a month with no help.

UnverifiedEvidence ★★★☆☆Mfr warranty

View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Would recommend

AI extraction confidence

89%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Deck belt slipped off on third cut

Deck belt

0 months

Source-linkedVerify source — User submission

Home Depot review by Steve (title: "Belt slipped off on 3rd cut"). After two good cuts, the deck belt slipped off on the third cut, requiring deck removal and about 1.5 hours of work to reinstall a still-new belt.

UnverifiedEvidence ★★★☆☆

View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

AI extraction confidence

90%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Repeated deck-belt derailment and steering defect

Deck belt / pulleys / steering

1 months

$240

Source-linkedVerify source — User submission

Home Depot 1-star review by JC (title: "Please Don’t Buy, Constant problems."). Owned less than 30 days; deck belt jumped off pulleys twice (~$120 belts), arrived scratched, and initially would only make right-hand turns requiring day-one repair.

UnverifiedEvidence ★★★☆☆

View report details

Months until failure

1 months

Repair cost

$240

Repaired

Yes

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

AI extraction confidence

93%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

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