Lawn Equipment

Murray Cruz 42 in. MYZ4219000

Real-world failure timing, repair cost, and source-linked reports for this model.

Durability signal F · based on reported timing

6 reports

Timeline

When failures are reported

Buckets show how reports cluster by months after purchase.

Avg months to failure

0.3

Total reports

Avg repair cost

$240

Still recommend

% repaired

33.3%

% mfr warranty

100%

% extended warranty

—

% support helpful

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Failure types

Reports

Intermittent no-start; manufacturer unreachable

Engine starting system

0 months

Source-linkedVerify source — User submission

Home Depot review by Shorty (title: "$3500 Yard Art"). Would not start on delivery until fresh fuel; after first mow of season would not start again. Home Depot directed to manufacturer, who did not answer.

View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Would recommend

Confidence

90%

Steering/drive failure on delivery (no right turn or reverse)

Hydrostatic drive / steering

0 months

Source-linkedVerify source — User submission

Home Depot review by jlselectric (title: "Bad mower and delivery."). Cranks but will not turn right or go in reverse on delivery; store arranged pickup/refund after driver left without proper signature.

View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Confidence

91%

Blade PTO engage button failed on third use

PTO / blade engagement switch

1 months

Source-linkedVerify source — User submission

Home Depot review by chance (title: "broke 3rd time i used it"). Bought the prior month; after two successful uses the blade-engage button would not engage the blades on the third use.

View report details

Months until failure

1 months

Repair cost

Not stated

Repaired

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Confidence

90%

Factory broken PTO switch; warranty support unresponsive

PTO switch / seat

0 months

Source-linkedVerify source — User submission

Home Depot review by HomeDepotCustomer: received with ripped seat and broken PTO switch from the factory; called Murray weekly for a month with no help.

Mfr warranty

View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Would recommend

Confidence

89%

Deck belt slipped off on third cut

Deck belt

0 months

Source-linkedVerify source — User submission

Home Depot review by Steve (title: "Belt slipped off on 3rd cut"). After two good cuts, the deck belt slipped off on the third cut, requiring deck removal and about 1.5 hours of work to reinstall a still-new belt.

View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Confidence

90%

Repeated deck-belt derailment and steering defect

Deck belt / pulleys / steering

1 months

$240

Source-linkedVerify source — User submission

Home Depot 1-star review by JC (title: "Please Don’t Buy, Constant problems."). Owned less than 30 days; deck belt jumped off pulleys twice (~$120 belts), arrived scratched, and initially would only make right-hand turns requiring day-one repair.

View report details

Months until failure

1 months

Repair cost

$240

Repaired

Yes

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Confidence

93%

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