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Smart Home Device

Ecobee Premium Thermostat

1 source-linked failure report. Most reported: Overheating.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue: Overheating
Typical first failure: —; Median of confirmed reports with timing
Median repair cost: —; Reported costs only · market varies
Highest reported repair: —; Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

Overheating1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

No timing data yet for this model.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

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Failure reports

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Median repair cost

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Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Overheating

Thermostats (For Heating or Cooling Systems) (340)

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20241210-9E2E5-2147334707. Product: Ecobee Premium Thermostat. Incident: Wall Thermostat spontaneously melted in the middle of the night. Smelled the melting plastic and investigated.

UnverifiedEvidence ★★★★☆

View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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