Fire / ignition
Fire or Smoke Alarms (702)
13 months
SaferProducts.gov consumer incident report 20240709-88893-2147338115. Severity: Incident, No Injury. Product: Kidde Intelligent Smoke/Combo Detector P4010ACS (The models are as decribed previously. They are white, hardwired, 10-year lithium battery, single button, wire mess, 5 inch diameter, single button, LED). Incident: This is regarding Kidde smoke detector and Kidde combination CO/smoke detector. These products have had 6 false alarms in our home over 4 weeks at all hours of the day and night. The incidents involved at least 5 different units each time an alarm was set off. One was so severe that we could not disable and had to call the fire department. We live with a severely disabled 92-year-old who had to be taken out of bed (which is extremely difficult) and evacuated outside. This caused our entire family unnecessary emotional distress. The specific model numbers are P4010ACSCO (combination) and P4010ACS (smoke alarm). We have called Kidde Customer Service multiple times and did everything as instructed. The reviews on their website shows very similar experiences. These models should be investigated.
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Fire / ignition
Fire or Smoke Alarms (702)
13 months
Months until failure
13 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)