Vehicle
2020 VOLKSWAGEN ATLAS
Manufacturer
Volkswagen Group of America, Inc.
Components
STEERING,ELECTRICAL SYSTEM
Dates
Incident: 03/01/2024
Filed: 04/09/2024
Owner complaint summary
When turning my vehicle to the left or right at slow speeds, the steering wheel rattles and wants to auto correct to a straight position. This has caused my wife and I to almost collide with other parked vehicles. The GPS in my vehicle has recently started to go haywire and fail to give any correct guidance. I plugged in my iPhone to use my CarPlay Map and the issue transfers over to the gps on my phone as well. The moment I unplug the phone, the issue resolves on my phone but resumes on my vehicles gps. My heater won’t take affect until I reached approx 80 degrees. I begin to raise the temp and the rear vents begin to blow hot air at the high 70’s while the front of the vehicle remains at AC. Once i hit 80 degrees the heater turns on at the front of the vehicle. The issues all started when I had a module replaced in my vehicle. Approximately time issues began was first week of March 2024. I have videos showing the rattling steering, the haywire gps and the HVAC issues.
Official record ID (ODI): 11581839. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.