NHTSA complaint #11598013

Owner complaint summary

The TSB needs to be replaced according to the Hyundai Dealership. This is a known problem and would normally be covered under warranty but I am just outside of my warranty window and it just started happening. The entire audio system, touch screen controls, and hands-free controls do not work. The touch screen freezes after a few seconds and freezes on my backup camera creating a major driving distraction. The audio system does not shut of once the vehicle has been turned off creating a problem for the battery which I have to manually disconnect or it will continue to power my touchscreen system even after I leave the vehicle. The lane assist, blind spot indicator, and any beeping warning sounds do not work because of the failing TSB. I cannot change my cars settings or hear any warnings from the car's sensors. I believe this is a major manufacturing flaw and Hyundai will not fix it even though those warning sounds are part of the safety features of the vehicle and are a major player in driver safety. The radio controls do not work - volume included. I cannot adjust any noises in the car and beeping warnings are no longer sounding. I am worried that this problem is also affecting any and all car audio warnings such as the forward collision warning, parking collision warning, and lane departure warning.