Vehicle
2020 FORD F-150
Manufacturer
Ford Motor Company
Components
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Dates
Incident: 03/20/2026
Filed: 10/06/2026
Owner complaint summary
It had been raining hard for a few days. Husband was taking truck down hwy 98 to a drs appointment an hour away. Driving 50 when the steering wheel starting going in and out, the seat started moving forward and back, running boards going in and out, lights flashing on and off and horn blaring and the 2020 F150 sputtered, almost stopped in the middle of the road; to name a few things. Frightened he was able to pull into a gas station, wait a bit then try another time when same happened. He eventually made it to his appointment. Came out and truck doing same. Was towed to Group 1 Ford dealership in in Pensacola. They had it a week and their mechanics could only say it was the BCM, Body Control Module that was wet and malfunctioned. Recommended an $8,000 dollar replacement but as they could not find the problem suggested we wait till we found it. After 10 days at the dealership, they couldn't. I, a 67 year old woman did. The upper windshield was leaking over the A and B pillar and the drops were landing on the BCM. I have pictures. l If they had taken the side panels of dash off by door they would have found it also. Husband could have died
Official record ID (ODI): 11769297. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.