LG 65" C5 Series OLED evo (OLED65C5PUA)

What is likely to break, when it happens, and how expensive it can be — from source-linked reports.

Reliability signal F · Early signal · data confidence Low

8 failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports.

Reliability signal

8 failure reports · Early signal · Data confidence: Low

Most common issue: Manufacturer hardware defect on first unit
Typical first failure: 1.5 mo; Median of reports with timing
Median repair cost: —; Reported costs only
Highest reported repair: —; Not a guarantee

What breaks?

Failure types

Click a type in the reports section below to filter.

Manufacturer hardware defect on first unit1 · 12.5%
Failed after only ~3 hours of use1 · 12.5%
Screen/power failure at 9 months; repair abandoned1 · 12.5%
Picture flicker then permanent no-picture after ~5 months1 · 12.5%
Internal fault forced standby; will not stay on1 · 12.5%
Black vertical line then recurring black-screen shutdowns1 · 12.5%
Complete power death after 22 days1 · 12.5%
Dead after 57 days1 · 12.5%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs — not a quote or guarantee.

No reported repair costs yet for this model.

Median months to failure

1.5

Failure reports

Median repair cost

—

Still recommend

37.5%

% repaired

60%

% mfr warranty

100%

% extended warranty

% support helpful

Use these reports as a risk signal, then check current listings before you buy.

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What breaks?

What breaks? · reports

Manufacturer hardware defect on first unit

Hardware defect (unspecified)

0 months

Source-linkedVerify source — Best Buy review

Best Buy 1-star review by MPMP (title: "Buyer Beware"; owned 3 weeks). New TV had a manufacturer hardware defect; after poor Best Buy store service, owner exchanged for the same model and the replacement worked.

UnverifiedEvidence ★★★☆☆Mfr warranty

View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Would recommend

Yes

AI extraction confidence

90%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Failed after only ~3 hours of use

0 months

Source-linkedVerify source — Best Buy review

Best Buy 1-star review by jeffR (title: "TV failure"; owned 1 week). Picture was great for the 3 hours the TV worked before failure; unit was being exchanged.

UnverifiedEvidence ★★★☆☆Mfr warranty

View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Yes

AI extraction confidence

92%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Screen/power failure at 9 months; repair abandoned

Power supply (suspected)

9 months

Source-linkedVerify source — Best Buy review

Best Buy 1-star review by SEANB (title: "Received faulty TV - LG won’t repair"; owned 9 months). Purchased Aug 2025; at 9 months screen went out mid-movie and would not power back on. LG tech said they could not repair it; LG then dodged contact while website showed repair completed.

UnverifiedEvidence ★★★☆☆Mfr warranty

View report details

Months until failure

9 months

Repair cost

Not stated

Repaired

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Would recommend

AI extraction confidence

93%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Picture flicker then permanent no-picture after ~5 months

Display / panel path

5 months

Source-linkedVerify source — Best Buy review

Best Buy 1-star review by GerardM (title: "Stopped Working After 5 Monrhs"). Purchased Aug 2025; in Jan 2026 picture flickered black across apps then never returned (sound still present). Best Buy referred to LG under factory warranty; LG had no local tech and Best Buy refused exchange.

UnverifiedEvidence ★★★☆☆Mfr warranty

View report details

Months until failure

5 months

Repair cost

Not stated

Repaired

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Would recommend

AI extraction confidence

94%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Internal fault forced standby; will not stay on

Internal components forcing standby

1 months

Source-linkedVerify source — Best Buy review

Best Buy 1-star review by Randy (title: "Nice TV But Won't Turn On One Month After Purchase"; owned 1 month). After one month an internal issue caused automatic shutdown into standby and the TV could no longer be turned on; LG support was difficult despite limited warranty coverage.

UnverifiedEvidence ★★★☆☆Mfr warranty

View report details

Months until failure

1 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Would recommend

AI extraction confidence

93%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Black vertical line then recurring black-screen shutdowns

Panel / power board (tech said common issue)

3 months

Source-linkedVerify source — Best Buy review

Best Buy 1-star review by TireTim (title: "Horrible customer service from LG."; owned 4 months). Within 3 months developed a black vertical line then black-screen shutdowns mid-show; LG tech said it was fairly common but parts were out of stock for weeks while RA/repair timelines stretched.

UnverifiedEvidence ★★★☆☆Mfr warranty

View report details

Months until failure

3 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Yes

Extended warranty

Support helpful

Would recommend

AI extraction confidence

94%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Complete power death after 22 days

Power supply / mainboard (suspected)

1 months

Source-linkedVerify source — Best Buy review

Best Buy 1-star review by Rogerw (title: "A pretty good TV while it lasted"). LG C5 OLED failed just 22 days after delivery—shut down while in use with no standby light; Best Buy was replacing the unit.

UnverifiedEvidence ★★★☆☆Mfr warranty

View report details

Months until failure

1 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Yes

AI extraction confidence

95%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Dead after 57 days

2 months

Source-linkedVerify source — Best Buy review

Best Buy 1-star review by Tourmoil (title: "Dead after 57 days."; owned 2 months). LG C5 OLED died after 57 days; owner was waiting on LG repairs and said they would switch to Samsung if repair was not quick.

UnverifiedEvidence ★★★☆☆Mfr warranty

View report details

Months until failure

2 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

AI extraction confidence

94%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

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