LG 65" C5 Series OLED evo (OLED65C5PUA)

Best Buy 1-star review by MPMP (title: "Buyer Beware"; owned 3 weeks). New TV had a manufacturer hardware defect; after poor Best Buy store service, owner exchanged for the same model and the replacement worked.

Best Buy 1-star review by jeffR (title: "TV failure"; owned 1 week). Picture was great for the 3 hours the TV worked before failure; unit was being exchanged.

Best Buy 1-star review by SEANB (title: "Received faulty TV - LG won’t repair"; owned 9 months). Purchased Aug 2025; at 9 months screen went out mid-movie and would not power back on. LG tech said they could not repair it; LG then dodged contact while website showed repair completed.

Best Buy 1-star review by GerardM (title: "Stopped Working After 5 Monrhs"). Purchased Aug 2025; in Jan 2026 picture flickered black across apps then never returned (sound still present). Best Buy referred to LG under factory warranty; LG had no local tech and Best Buy refused exchange.

Best Buy 1-star review by Randy (title: "Nice TV But Won't Turn On One Month After Purchase"; owned 1 month). After one month an internal issue caused automatic shutdown into standby and the TV could no longer be turned on; LG support was difficult despite limited warranty coverage.

Best Buy 1-star review by TireTim (title: "Horrible customer service from LG."; owned 4 months). Within 3 months developed a black vertical line then black-screen shutdowns mid-show; LG tech said it was fairly common but parts were out of stock for weeks while RA/repair timelines stretched.

Best Buy 1-star review by Rogerw (title: "A pretty good TV while it lasted"). LG C5 OLED failed just 22 days after delivery—shut down while in use with no standby light; Best Buy was replacing the unit.

Best Buy 1-star review by Tourmoil (title: "Dead after 57 days."; owned 2 months). LG C5 OLED died after 57 days; owner was waiting on LG repairs and said they would switch to Samsung if repair was not quick.