SunJoe SUNJOE 4 in1 14amp Electric Blower Vacuum Mulcher

SaferProducts.gov consumer incident report 20220725-7E5E3-2147354798. Matched catalog product: SunJoe SUNJOE 4 in1 14amp Electric Blower Vacuum Mulcher. Source model text: 24V-TLR-LTE. Incident: SUNJOE MODEL 24V-TLR-LTE Cordless cultivator. Brand new, first operation. Safety ON/OFF trigger switch sticks and will not allow the unit to turn OFF. It takes MANY repeated clicks/actuations of the switch to finally turn the unit OFF. However when OFF, the unit will randomly turn itself ON. This is a particularly dangerous situation considering the user could be cleaning the rotary tines when the unit decides to activate itself. This unit was a GIFT to elderly in-laws who would be very likely to be injured by such a defect!

SaferProducts.gov consumer incident report 20190418-A480B-2147381497. Matched catalog product: SunJoe SUNJOE 4 in1 14amp Electric Blower Vacuum Mulcher. Source model text: SPX4000 Electric Pressure Washer. Incident: On page 14 (under "Troubleshooting") of the Operators Manual for the SunJoe SPX4000 Electric Pressure Washer, it recommends that if a 'fuse' blows when using this device, the owner should replace the 'fuse' with one of a higher amp rating. If an owner does this it could easily result in overheating of the electrical wiring due to the new 'fuse' allowing more current to pass than the wiring was originally designed for. With enough of a current draw, this could create a fire at some point in the circuit, causing severe damage or even a life threatening situation.

SaferProducts.gov consumer incident report 20240228-2D8D0-2147340725. Severity: Incident, No Injury. Product: SunJoe SUNJOE 4 in1 14amp Electric Blower Vacuum Mulcher (SunJoe 4 in 1 Outdoor Blower Vac. Purple.). Incident: During use of SunJoe 4 in 1 electric blower vac I noticed and smelled a cloud of smoke coming from the plug that connects units power source. I immediately turned off the unit and removed extension cord, which is the only method of operation. Upon examination I saw rubber from the extension cord melted onto and around the Sunjoe blower vac plug prong and the same to the extension cord input. To be sure the Sunjoe unit was at fault and placed me and my property at risk of injury or worse, I plugged a different power tool into the extension cord without incident (although the damge from the Sunjoe unit has compromised the extension cord and I will no longer use it due to the partially melted input). This result confirmed the Sunjoe blower vac was a safety risk and had a dangerous internal flaw. I immediately phoned Sunjoe, who failed to express any concern, told me my product was out of warranty and only offered me a 20% discount on a replacement tool which was out of stock!! Even after submitting photos of the damaged faulty unit, their response was the same. They didn't care about the risk of injury or death their product exposed me to or that it could have started a fire and burnt down my home. They only cared about profitting from their negligence in this product's design!