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Wearable

Fitbit fb409

1 source-linked failure report. Most reported: Battery failure. Typical failure around 1 mo.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Battery failure
Typical first failure
1 mo
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
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Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Battery failure1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

1

Failure reports

1

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Median repair cost

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Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Battery failure

Personal Fitness/Activity Trackers (5038)

1 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20200422-56FD6-2147372767. Severity: Injury, No First Aid or Medical Attention Received. Product: FitBit fb409 (Fitbit Watch/Tracker Model fb409 It's a fitbit wristwatch that tracks sleep and exercise, heart rate, and pulse.). Incident: While sleeping on my side with my hand under my head, the fitbit pressed into my wrist. I woke up with a burn mark where the battery port contacted my skin. The muscles surrounding the burn mark feel bruised and sore, even after a full week. I bought the fitbit on Sunday and it burned me on Tuesday of last week. After checking other complaints online, I found that it was better to put it on the inside of my wrist, so I did. I had put a small piece of tape over the battery port, which worked fine, but yesterday I charged it, and forgot to put tape on it. This morning, while working at the computer, my wrist was pressing against a keyboard pad, and I felt a jolt. I took the fitbit off and found a small welt where the battery port was. It didn't burn in that spot, but the muscles around the welt are extremely sore.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

1 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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