Acura RDX 2019

On Wednesday, Oct 16, 2019, I was driving this RDX for about 2 hours, and was going south on n carolina RT #171 in a steady rain on a flat road. I drove behind a 18 wheel log truck for 10-15 minutes at 50-55MPH before confirming there was no vehicles coming the other way. When it was clear for 1-2 miles, I floored the accelerator to pass the log truck. The RDX leaped forward at first, but halfway past the log truck the vehicle lost power and slowed to 35-40 MPH or so (maybe slower, as I am guessing--- I was not looking at the dash). I was scared that I could not complete my pass of the truck. Fortunately, after 5-10 seconds, the truck driver noticed something was amiss, and he slowed down to let me pass at my slower speed. I pulled off and was grateful for two things. First that no one was coming the other way, as a head on collision could have taken place. Second, that the truck slowed to permit me to pull off on the right shoulder. This took place about 220PM. After pulling to the shoulder, and leaving the RDX running, I waited for several minutes, and tried to pull forward. The Limited power condition remained. And the orange engine symbol continued to appear on the dash. I suspect the orange symbol appeared when I lost power, but I wasn't looking at the dash. After several more minutes, I turned the car off and waited for several more minutes. When the car restarted, the symbol was gone, and regular power had returned. I drove about 100 yards, and then re-entered RT#171 when there was no one coming behind me. The RDX operated fine then and I completed a 3.5 hour drive to myrtle beach. I drove normal from there to naples fl over the next 5 days with no issues. But, I didn't try to accelerate by depressing the pedal to the floor in the rain. There was a clear safety incident at 220PM Oct 16TH. .

We bought this car 3/2019 and soon thereafter started having significant problems with their technology controlling navigation, phone, media, ETC., and its failure to perform can cause driver distraction, which is a clear safety issue. All these things have occurred multiple times, without consistency as to why or when: 1.NAVIGATION failure 2.CONFLICTING navigation directions between the dashboard screen and the illuminated navigation directions illuminated in the driver's window 3.DROPPING phone calls 4.DROPPING Apple car play and its navigation system 5.A two-view screen that can go completely blank, or either of the views can go blank 6.THE clock changes time for no reason, and the list for the failures go on. All the issues above can distract the driver and potentially cause an accident with our family inside.these glitches happen at any time, confusing and distracting the driver. This is simply unsafe.we have reported all these issues to the Acura dealership where the new car was purchased. We have provided pictures and videos of the flaws to the dealer. The dealer rebooted the car, but the problems persist. Only recently, after pushing Acura, they admitted there is a known technology issue with this vehicle and Acura is aware of it and is working on a solution, with no definitive date for resolution. In the meantime, we are driving a car with significant and potentially seriously dangerous flaws, which Acura knew at the time of the sale, yet sold to the public regardless. In the last conversation with Acura, we basically were yelled at and told they would no longer be of assistance and we had to wait for the fix. So we bought a auto, with known seriously dangerous defects by Acura, with no solutions forthcoming, and stonewalling by Acura. They did offer to buy back the car, but at a discount since we have owned it for five months. It all smells.

Driving vehicle est 40MPH, straight road city right lane. Car ahead of me (est 2 + car length) turned right,and was no longer on the road I was driving, my vehicle slowed down. I did not press brakes or change drive to neutral. There was no input from me to change vehicle speed. "Space reserved" bars use radar to keep designated space. There were no bars for a safety margin. No lights or indicators display on dashboard for reason of deceleration. Normally if I am close to a person who is turning off the road, sensors May detect than and flash brake on the dashboard. This same braking when a person turned has occurred when I was in the left lane city road westbound .that vehicle was approaching me, a 4 lane wide street. I was on the left lane of my divide, the other vehicle was in the right line of their divide eastbound. That opposite vehicle was turning right, my car slowed down although the other car was twice as far away compared to the right-turn complaint above. No input from me, no dashboard warnings, too far away to be considered a safety issue. Another occurrence: was driving straight, est 20MPH city road.. Came towards a small dip in the road, est 3' wide, shallow. No vehicles on road. Car slowed down, no indications. I stepped on the gas, no response. Pressed drive button, no response. After getting over the dip, I pulled to the side of the road. Turned car off and restarted, drove correctly after that. Used same road to come back, car handled dip in road appropriately. Summertime drive. Separate issue: brakes are squealing when I drive car at low speeds. City roads, varied speed limits; 25MPH to 40MPH. Reversing out of parking, press brakes, squeal. Drive to stop sign, squeal. Drive from that stop sign in straight line, city road, come to stop sign, does not squeal. Environments are different; using vehicle in -15F temp up to 85, 90F. *Tr

Uncontrolled acceleration in the two episodes that I described to the dealer when I brought the car in for service, I was unaware of the acc feature. I had not yet, and have still not, used any cruise control or acc. #1. I was in a parking lot of a Costco. I had just started the car, backed out of a spot, and proceeded to the end of the row, where I would now turn left onto the main 2 lane (1 in each direction) feeder into the parking lot, from the public street. There was some traffic coming from the left and some coming from the right, but there was room to merge and turn left onto this feeder, to exit the lot. As I began to turn the wheel and slowly press on the gas pedal, the car began to accelerate ' at a much faster rate that was safe in the parking lot, as there were other rows still feeding into this exit drive. I slammed on the brakes, and the car stopped. #2. I had been driving on the freeway for at least 20 minutes and then exited the freeway to go home. As I neared the left turn to enter our street, I stopped to let oncoming traffic clear, and then I released the foot brake and began to turn and slowly press on the gas pedal. Again, the car began to accelerate at a faster rate than was safe onto our narrow street and up a small hill with Limited visibility. Again, I slammed on the brakes, and the car stopped ' thankfully out of the oncoming traffic that I had just crossed. In both scenarios, I had not been using any cruise control or acc. It appears, but is not certain, that somehow the acc was active, and when I stopped to turn left, and then accelerated, the acc reengaged and accelerated far more than was safe. I would also point out that 1. In both cases, I was turning left when the acceleration occurred, and 2. In the episode at the Costco, I had only just started my car, backed it out of a space, and then proceeded to a turn.

When I was approaching my vehicle from the rear, I noticed my back window had chunks of glass missing and it appeared cracked. As I got closer, I noticed the entire back window was shattered. Pieces of glass were on the ground, meaning this occurred here, at the store. I would have noticed this earlier when leaving work because I approach my vehicle from the rear and the window was fine. Even looking through the rear window while driving it was clear. I went back into the store I was at and asked the store management to review the cameras to see if a person did this. I contacted the police. Management of the store stated no one approached my vehicle. They did see “a weird occurrence of the glass just shatter, no one was near the vehicle”. The police showed up, reviewed video and said there was nothing they could do because no crime was committed. I contacted my insurance to have it repaired. I had to drive the vehicle home and then to Safelite to have it repaired, all while my rear view vision was obstructed by having shattered glass. The way the glass shattered, pieces could have struck a person walking by. If I were in the vehicle or had people in the backseat, they would have been struck with glass. Glass was scattered all throughout the back of the vehicle. I believe the tint I had on the window kept it from completely falling into the trunk. If this would have happened while being driven, it could have caused an accident. Safelite replaced the window, but was unable to remove the glass that had fallen into the tailgate. I now hear glass moving around when I drive and also when I lift and lower my tailgate. This is going to depreciate the vehicle value and also prevent me from selling the vehicle. I have also noticed while doing research, many other owners of RDX are having the same issue, yet no Recall. Acura has not considered this to be a problem.

I own a 2019 Acura RDX that I purchased new in 2018. It has now experienced three separate major water-intrusion events. The first two occurred while I lived in [XXX], including an incident in approximately 2021 that required an insurance claim, extensive repair, and about a month without the vehicle. The current incident occurred in [XXX]. Because the same issue has occurred in two different states and multiple times, I do not believe it is an isolated environmental event. In the current incident, I discovered pooled water beneath the front passenger-seat carpet and in the rear cargo area where the vehicle’s audio-system equipment is located. The audio system has stopped working. Before I discovered the water, the interior windows repeatedly fogged while the vehicle was parked and unoccupied, indicating excessive moisture trapped inside the cabin. The water may have been present for several days. The vehicle appears to require removal or lifting of the passenger seat and carpet to dry the underlying padding, inspect wiring and connectors, and prevent mold, corrosion, and further electrical damage. The rear cargo area and audio components also require inspection for moisture and corrosion. Prior repairs did not permanently resolve the water intrusion. The suspected source is the panoramic moonroof drain system or another water-management/body-sealing defect, but the exact source has not yet been confirmed. I am concerned that recurring water intrusion can cause electrical failures, interior mold, corrosion, loss of vehicle functions, and impaired visibility due to interior window fogging. I am requesting investigation of recurring water-intrusion complaints involving 2019 Acura RDX vehicles, including moonroof drains, drain-hose routing, drain connections, rear cargo-area water paths, and front passenger-side water entry. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Twice the back window on my 2019 Acura RDX has shattered in very cold temperatures. This happened in January 2022 and December 2024. The vehicle was parked both times. No warning just a loud boom noise. When getting in the car and gently closing the door after the glass shatters the glass fell into the back of the vehicle going everywhere. This is a major safety issue as the shattered glass can severely injure an adult/baby/pet. Twice this was replaced by my insurance company that I pay a pretty hefty premium on. I have been in contact with American Honda and they seem to be aware of the issue but only offer to possibly issue a onetime good faith reimbursement for one window which does not resolve this safety concern from happening over and over again. In 2022, the glass was replaced and the vehicle had to be taken to a body shop for the remaining glass to be vacuumed out and a solution applied to catch the remaining glass that rattled in the hatch. Only 90% was removed. In 2024 the glass was replaced 2 times as the first one was a defect and appeared wavy when driving. The glass went everywhere when being replaced all over my garage and driveway. The glass shop could only clean/vacuum so much. The glass continues to fall out of the tailgate when the hatch is opening/closing or when just pulling out of the driveway onto the road. When contacting American Honda they refused to pay for the tailgate to be vacuumed and solution applied and informed that I need to contact my local dealer. When I contacted my local Acura dealer they were willing to do the service but for a fee. American Honda currently has a class action lawsuit out of California for this issue. The only resolution is to replace the entire tailgate. Please take this into consideration and hold American Honda accountable for their actions of negligence in keeping their very loyal customers safe and demand they issue a recall for all vehicle owners as our safety depends on it.

I am writing to formally bring to your attention a recurring and concerning design issue with the Acura RDX involving the sunroof drainage system. This problem appears to stem from a flawed design in which the drainage channels frequently become clogged, leading to water accumulating and eventually leaking into the vehicle’s cabin and trunk areas. In my personal experience, this defect has resulted in persistent water intrusion that not only damages the interior but creates a serious risk for mold and mildew growth, along with unpleasant and unhealthy odors from sitting water. The accumulation of stagnant water inside a sealed vehicle presents a clear health and safety concern, particularly for families and daily commuters. The cost to have the drains professionally cleared at the dealership is approximately $300 per visit. I have been advised that this cleaning will be an ongoing necessity, despite the fact that this type of maintenance is not commonly expected of vehicle owners as part of standard upkeep. In comparison, this expense surpasses the cost of regular oil changes or tire rotations — yet it addresses a problem that stems from the car’s design rather than from use or neglect. I contacted both the dealership and Honda customer service and was told there is no permanent fix for this issue. The best they could offer was to cover 50% of the cost for a temporary solution — drain cleaning — which does nothing to resolve the root design flaw and will inevitably need to be repeated. As a consumer who has invested in a premium vehicle, I find this resolution to be unacceptable and financially burdensome. I respectfully request that the NHTSA investigate this matter as a potential defect affecting vehicle safety and integrity. Given the number of similar complaints circulating in consumer forums and online reviews, it is clear that this is not an isolated incident, but rather a systemic problem that deserves further attention and possible action.

On 12/21/24 I was driving down the mountain into town when I heard this very loud noise, like someone threw a baseball at my truck. I was startled and shaken up. Glanced in my rear view mirror and saw my rear windshield had exploded. When I was able to pull over to inspect it, the window imploded into the back of my truck. Drove directly to Safelite. Told to go through insurance which I did. Windshield repaired on 12/24, paid for by insurance. Found out in the meantime that Acura had an issue with 2019-2023 RDX exploding rear windshields due to a possible faulty rear defroster. I had just turned on my rear defroster before this happened to me. They issued a TSB to dealerships. I never got a recall. Contacted Acura for insurance reimbursement and wanted to have my electrical system checked at their expense. After several conversations, I was denied. Case was closed last week. Although my vehicle was a 2019, my vin was not included in campaign. I also was not privy to what the exact recall said as my vin was not included. I was told I should’ve brought it to a Honda dealer for inspection and repair. Why would I do that when I didn’t know there was an Acura issue? I live in the Adirondacks where it snows every day. Time was of the essence. Now I will not use my rear defroster in fear it may happen again. I also will not use my heated seats as I am afraid there is an electrical issue. I can live without the heated seats but driving without a rear defroster in the North Country is not exactly safe. I had asked for them to broaden their recall as it was obvious the same thing happened to my truck but was denied. I have googled and found there a quite a few people who this has happened to, one woman has it happen twice within three months. I feel this is an extremely dangerous issue that Acura will not take accountability for. I also have not had recall done as the nearest dealer is an hour away. Acura will not allow me have have it done by Honda dealer 20 min away.

On 02/25/2023 our car abruptly stalled on us while driving without any warning in a remote area out of state over 3 hours away from our residence at night with temperatures below freezing with a minor in the car. We were lucky it happened on a back road and not on highway with hi velocity just an hour earlier because this would have killed us. The car came to a complete stall in the middle of the road, the red battery sign came on and the car would not start. We had a very poor cell phone reception, it took us over 3 hours to get a tow track, by the time the truck arrived we were shivering from cold. The car is impossible to put in neutral while in full stall that makes removing car from the road and towing near impossible. The car got towed to the nearest Acura repair center in PA. We were left with no car with a minor in the middle of the night in the cold out of state with very limited financial resources. As of now the car is still at the repair shop in PA, we are back in Maryland without any vehicle. The repair shop told us that there is no fuel pressure and it is likely fuel pump failure, that has already been reported and recalled on other Acura RDX 2019, but for some reason is not associated with our VIN. This is a major safety concern with a faulty part on a 4 years old car that could have potentially killed us and now is putting unimaginable financial, logistical and emotional hardship on us being left without a vehicle out of state and absolutely no timeline on when this very costly repair will be done due to unavailability of the part. Please issue a recall on this VIN ASAP before somebody will get hurt. It seems to be problem with many Acura RDX 2019 cars and is calling for much larger recalls then previously issued NHTSA recalls: 21V-215 FAM 2019-20 RDX Fuel Pump Motor Safety Recall Expansion and 20V-314 S7D2019 /RDX Fuel Pump Motor Safety Recall. This same exact fuel pump failure is reported all over the internet in forums and RDX 2019 reviews.

The factory-installed LED Daytime Running Light (DRL) system on my 2019 Acura RDX has failed. The passenger-side DRL is completely inoperative, and an authorized Acura dealership documented that the driver's-side DRL is beginning to fail as well. The affected components are available for inspection upon request dealership has declined to provide further documents and American Honda Moto Daytime Running Lights are a safety-related exterior lighting system designed to improve vehicle visibility to other motorists. The failure of one DRL and the developing failure of the second DRL may reduce vehicle visibility and create a potential safety concern. On July 3, 2026, Cerritos Acura inspected the vehicle and confirmed the condition. The dealership's written diagnosis states: "Recommend passenger headlight assembly due to daytime running light out. Recommend driver's headlight assembly due to daytime running light going out as well." The dealership recommended replacement of both headlight assemblies. The dealership found no evidence of collision damage, misuse, unauthorized modifications, or water intrusion. The DRL is an internal LED component that is not serviceable separately and requires replacement of the entire headlight assembly. The vehicle has been inspected by Cerritos Acura, an authorized Acura dealership. To my knowledge, the vehicle has not been inspected by police, insurance representatives, or any government agency there is no record of any only with the dealership. There were no warning lights, warning messages, dashboard indicators, or other symptoms before the failure occurred. The DRL failure happened without warning and was later confirmed by dealership inspection. I am concerned that the failure of both factory-installed LED DRL assemblies may indicate a defect in the lighting system rather than normal wear and tear. The condition was confirmed by an authorized Acura dealership and was not attributed to accident damage or other external causes.

Vehicle Identification Number (VIN) [XXX] Vehicle Mileage 65,000 Involved (Honda/Acura) dealership Leith Acura - 2300 Capital Summit Ct Details of your (complaint/comment/inquiry)?The first time (approximate date) you noticed this issue. On [XXX] at 17:03, the rear windshield randomly imploded while the car was in the driveway (reference attached video of the event). The National Highway Safety Administration has issued a TSB regarding this issue #: 22-014 (also attached). I called Leith Acura on 11Dec2023 at 07:53. I explained the event to the Service Technician and they reviewed it with their manager. Since my vehicle is outside of the manufacturer's warranty, this is not covered for repair. Acura is viewed as a luxury brand but seems to not be standing behind their vehicles. This is a known and recognized issue by Acura and leaving the repairs, costs, time, and energy of this event with the end user is not what I expected when I purchased a vehicle manufactured by Acura. The first time (approximate date) you visited the dealer for this concern. N/A. I was told that they would not cover this event and directed me to go through my insurance for repair. Never offered to inspect the vehicle or event. The last time (approximate date) you visited the dealer for this concern. See comment above How often does this issue happen within a time frame (e.g., once a month)? First event The name & title of the person(s) assisting you at the dealer. N/A. Was told that they would not cover this event and directed me to go through my insurance for repair. Never offered to inspect the vehicle or event. The reason/explanation provided by the dealer, as to what caused this issue. When I called, I explained the event, stated I had video evidence of no other factors, and brought up the TSB for this issue. What repairs/services have been completed (if any)? Zero What repairs/services have been suggested? Leith Acura advised me to go through my personal insurance INFORMATION REDACTED PUR