Dodge Durango 2022

Car

Dodge Durango 2022

22 source-linked failure reports. Most reported: Other. Typical failure around 2.4 yr.

Reliability signal C · Emerging signal · data confidence Moderate

22 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

C

22 confirmed failure reports · Emerging signal · Data confidence: Moderate

Most common issue
Other
Typical first failure
2.4 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Other10 · 45.5%
  • Electrical system failure5 · 22.7%
  • Engine failure5 · 22.7%
  • Structure / body failure1 · 4.5%
  • Fuel system failure1 · 4.5%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

29

Failure reports

22

View →

Median repair cost

—

Still recommend

—

% repaired

—

% mfr warranty

—

% extended warranty

—

% support helpful

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Use these reports as a risk signal, then check current listings before you buy.

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What breaks?

What breaks? · reports

Electrical system failure

ELECTRICAL SYSTEM

44 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11717016

Radio screens keep going bad causing the backup camera to not work until after a power cycle of the screen takes place. Sometimes a power cycle is not possible and the screen take a minute or two to turn on. I have had multiple radios in our car do this. I was told at the dealership that Stellantis admits they have a design flaw which causes the radio to overheat and melt the components in the radio unit. This is a series safety concern, not only because of the backup camera not displaying but a possible fire hazard if components are over heating.

VerifiedEvidence ★★★★☆
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Months until failure

44 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

BACK OVER PREVENTION

23 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11626795

The contact owns a 2022 Dodge Durango. The contact stated while driving at an undisclosed speed or while parked, the instrument panel intermittently became darkened. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.

VerifiedEvidence ★★★★☆
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Months until failure

23 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

BACK OVER PREVENTION

29 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11626231

The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

VerifiedEvidence ★★★★☆
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Months until failure

29 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical system failure

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

6 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11569393

We have been to the dealership multiple times about the electrical issues that we are having with the vehicle. The dealership has not been able to correct the issue so we are pursuing the lemon law. We received an offer from Dodge to buy this vehicle back but they are not being reasonable with the amount they are willing to give. We would not be going through this if it wasn’t for the electrical issues that we are having therefore we do not feel like we should be penalized for something that we cannot control. We are scared that the vehicle will catch fire due to all of the electrical issues that we have with this vehicle.

VerifiedEvidence ★★★★☆
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Months until failure

6 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Engine failure

ENGINE

16 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11562557

My engine failed with no notice while driving on the interstate leaving me coasting under no power leading to a very unsafe situation being that was no prior warning. The engine failure was under normal highway driving speeds. The dealership said that it was a catastrophic engine failure which brings up possibly a risk of fire the vehicle only has 24K miles on the odometer so very immature failure. Note** After talking to several other Durango SRT owners several have had the same engine failure concern. I don't have total stats on this but to me there has to be a design flaw that could lead a motorist to be put in an unsafe situation. I will upload supporting documentation later.

VerifiedEvidence ★★★★☆
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Months until failure

16 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

EXTERIOR LIGHTING

25 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11667593

I have a daytime running light that went out on the driver-side front. It is an LED light designed to last for 30,000-50,000 hours. I have an estimate of more than $1,700 by Port Lavaca Dodge in PL, TX to replace the light from the dealer. I also purchased an extended warranty but it specifically excludes bulbs. I have also seen at least 2 other Dodge Durangos in our small town with the same bulb out. I have also looked at the complaints on the internet to see that this is not a secluded issue but a real problem. On 6/14/2025, I received a warning ticket #[XXX], from Texas DPS for this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VerifiedEvidence ★★★★☆
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Months until failure

25 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Structure / body failure

STRUCTURE,FORWARD COLLISION AVOIDANCE

41 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11699660

Vehicle Sudden Unintended Acceleration – Safety Complaint Vehicle: 2022 Dodge Durango Weather: Rain Situation: The vehicle was at an almost complete stop at a red light and in a 5 feet distance from the car in front. Without pressing the accelerator, the car suddenly surged forward at significant force and hit the vehicle in front of us. There was no driver input on the accelerator. The incident appeared to be caused by an electronic or computer malfunction, possibly related to moisture from the rain. This could have resulted in serious injury or death if another vehicle had not been in front of us to stop the acceleration. Please investigate this issue, as it represents a major safety risk.

VerifiedEvidence ★★★★☆
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Months until failure

41 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Fuel system failure

FUEL/PROPULSION SYSTEM

33 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11650816

Fuel System- Had the Durango 1 month spent 50k. At least 50% of the vehicle attempted starts fail. The second attempt the vehicle starts every time. Started researching this, this is very common on the newer Durango's as well as the older ones. I have a huge fear of being stranded and the cost associated with that. I had it looked at the dealer I bought it from and they could not replicate the problem, however when I got into leave it did it the first try. Here's a forum link with supportive material that should support this NEEDS to be a recall. There's tons of online discussions on people experiencing this. See Below [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VerifiedEvidence ★★★★☆
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Months until failure

33 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

EXTERIOR LIGHTING

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11720838

Multiple reports on every forum on the Day Time Running Lights both Driver and Passenger side going out on 2020 to current Dodge Durangos with less than 20,000 on most at time of complaint. It cannot be repaired, only replaced with new headlight assembly at $1200 each. I have owned three (3) Dodge Durangos. #1 2020 Dodge Durango GT Driver side DRL went out at 5500miles. It was totaled in a MVC before it could be repaired under warranty. #2 2021 Dodge Durango GT. Driver side DRL went out at 7600 miles. Dodge made an offer on it during the Covid shortage and we took the offer. #3. Current vehicle is a 2022 Dodge Durango GT Plus. Driver side DRL went out at 62,000 miles. Dodge warranty will not cover the replacement.

VerifiedEvidence ★★★★☆
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Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

EXTERIOR LIGHTING

38 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11683561

The vehicle suffers some type of known issue that is causing a driver's side daytime running light failure. From all the research I have done and forums I have read, this is ALWAYS the driver's side failure. The manufacturer can offer no solution to this when questioned about it other than offering up a complete headlight assembly at over 2000 dollars. The LED lighting that fails is non replaceable and non repairable. Having this failure on the driver's side can cause immediate threats in low visibility situations that could lead oncoming traffic to believe the passenger side that continues to always work is actually the driver's side. This causes in my opinion a threat of head on collision in low visibility such as dense fog like i have in my area daily.

VerifiedEvidence ★★★★☆
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Months until failure

38 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Engine failure

POWER TRAIN,ENGINE

38 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11680580

While enroute to a priority call our officer experienced a catastrophic engine failure. Said vehicle was in the day before for brakes, and our mechanic always does PM to include a check of coolant fluid level, oil and windshield washer fluid, and car was fine. Vehicle overheated, and shut down shortly after, taking officer out of service and leaving call without an police unit to respond. For personal vehicles this creates a risk of car failure, but for emergency responders it is a much higher safety risk based on the nature of our calls we are responding to. At one point last year i had 4 cars all down at once for same issue. I spoke with Dodge dealer who said this is a very common issue. I tried to file a complaint with Stellantis which was not helpful.

VerifiedEvidence ★★★★☆
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Months until failure

38 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

WHEELS

11 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11521690

Tire Pressure Sensors are not working properly. Every time I use the vehicle, I'm not sure if I need to pull over and check the tire pressure. The numbers are off considerably. It will not stay to adjusted tire pressure. It will randomly put out numbers for each tire The Dealer tried 3 times to fix the issue and followed a number of requested items to check from the Manufacture without success. They opened a STAR case. The case manager said it was weather related. This can't be, they are not just 1-2 pounds off, there generating random numbers. The dealer does NOT agree with the assessment. They also raised the issue to the regional engineering department. This was unsuccessful. This has been occurring a few months after I bought the car. NOTE: The pictures enclosed were all morning readings and the vehicle is garaged

VerifiedEvidence ★★★★☆
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Months until failure

11 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical system failure

ELECTRICAL SYSTEM

38 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11683966

My driver side front LED turn signal has failed after 42,890 miles. My safety and others safety is affected as my drivers side front LED turn signal is no longer functioning which makes it hard for others to know I’m turning left. The turn signal has stopped functioning on Monday, Aug 25th 2025 resulting in it not functioning since. Warning light shows on dashboard in “stored messages” on instrument cluster (pics and video of both can be provided). The vehicle has not been inspected by the dealership or anyone else yet. The vehicle is scheduled to go into the shop late September for brakes (will have them look at code for led turn signal being out). Reading over my extended warranty from the manufacturer and asking a representative; they informed me that the replacement of a headlight assembly was not covered under warranty, but gave no proper explanation why. Only that it’s not listed under covered parts; yet covered parts does state a “concealed headlamp module.”

VerifiedEvidence ★★★★☆
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Months until failure

38 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

EXTERIOR LIGHTING

25 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11753150

I own a 2022 Dodge Durango. During normal loading and unloading of cargo with the liftgate open, I have sustained three separate lacerations to my forearm and wrist from the exposed, sharp inside corners of the rear taillight assemblies. The injuries have occurred on both the driver-side and passenger-side taillights during ordinary use of the cargo area. Each incident resulted from simply reaching into or removing items from the rear cargo area. The taillight corners are extremely sharp and are positioned where a person’s arms naturally pass while using the cargo area. The cuts were severe enough to leave permanent scars, and I have photographs documenting the injuries. After experiencing these injuries, I found that other Dodge Durango owners have reported similar lacerations from the same taillight design. Based on my experience and these other reports, I believe the rear taillight assemblies present an unreasonable risk of laceration during normal, foreseeable use of the vehicle. I am submitting this complaint so NHTSA can evaluate whether this design presents a safety defect and determine whether further investigation is warranted.

VerifiedEvidence ★★★★☆
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Months until failure

25 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Engine failure

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

33 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11649967

While driving on the highway, the engine overheating light came on, the car seemed to be losing power, and I pulled over and was then towed to the dealership. My safety was put at risk as I could have been hit as the car was slowing down in fast traffic; it also was extremely cold (about 5 degrees F) while I waited for the tow truck. The tow truck driver noted that I had lost coolant fluid due to a large puddle beneath the car. The dealership reported that the aluminum coolant line had rubbed against the transmission cooler and had broken through, causing a loss of fluid. The dealership replaced the coolant line and also stated that they cut an extra piece of aluminum and wrapped it around the coolant line to reinforce that line and stop it from rubbing through by rubbing against the transmission cooler. I stated that this seemed like a design defect but the dealership responded that these things just happen. I note that there appears to be a similar recall in 2022 Durango Hellcats for the coolant line being subjected to abrasion from rubbing on the serpentine belt. The dealership did not return the parts to me; I do not know whether they provided them to the manufacturer for inspection.

VerifiedEvidence ★★★★☆
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Months until failure

33 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

EXTERIOR LIGHTING

36 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11708945

1-Driver side LED inside the headlight burnt out doesn't work anymore can't replace LED in the headlight must replace the unit. Vehicle can be ready on request 2-the safety of me and my family are at risk of crashing or going off the road at night time because the lighting of the LED light doesn't put out a bright light of the road and objects in front of my vehicle like the other side that works 3- the dealer said there is no recall so they can't do nothing. 4- the police said if it don't get fixed soon I would start getting tickets for a blown out headlight but the headlight bulbs work 5- no messages or warning came on the dash this problem began June 1,2025 I looked at reviews of this happening to many 2022,2023,2024 dodge durango's and the front end and fender has to come off the vehicle to get to the headlight unit screws witch leads to over a thousand dollars for parts and labor this is a safety problem and a malfunction that I hope it don't lead to someone getting hurt or killed because of dodge not taking responsibility for a malfunction part. The Dodge corporation always makes sure there cars are safe but everybody that has this problem with there 2022,2023,2024 dodge Durango's must file a complaint

VerifiedEvidence ★★★★☆
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Months until failure

36 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Engine failure

POWER TRAIN,ENGINE

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11461953

On Friday, 04/22/2022, at 5:30 PM, I remote-started the vehicle, and let it run for 5 minutes, then my wife and I entered the vehicle. I put my foot on the brake pedal, pushed the engine start button to unlock all vehicle functions, and put my seatbelt on. I placed the vehicle in reverse. Then I released the parking brake and backed off the brake pedal. My driveway is slightly sloped downwards towards the garage doors, around three degrees and around five degrees or less where it connects to the street. This vehicle has enough power to back out of my driveway without pushing the gas pedal while in reverse. However, the Dodge Durango in this report barely moved, then stopped, so I gave it a bit more gas. The engine kept hesitating with the RPM needle going under the 500 RPM mark several times. I managed to back it to the end of the driveway. However, the vehicle was struggling. I then put in drive and moved forward. It moved forward without any issue. I pulled up to the garage door and entirely stopped. With the foot on the brake pedal, I placed the vehicle back in reverse, and it struggled again like it didn't have any power. The RPMs dipped under 500 several times until I managed to back the vehicle out into the street. I then put it in drive, and the vehicle ran fine and didn't repeat this behavior until the next day.

VerifiedEvidence ★★★★☆
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Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical system failure

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

7 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11502325

After about 3mins of driving my vehicle I started to smell burning plastic, a couple seconds later I saw a view black squiggly lines which was smoke which made me look around. At that point I saw the USB port engulfed in flames. As I was driving I panicked and pulled over on the side of the road and looked for something to put the fire out. I thankfully had a bottle of water in my vehicle which I was able to pour over the fire to put it out. I didn’t know what to do after that as there was no available Chrysler dealership in the area I was in so I went to Firestone and asked if someone could help me because I was scared to drive it not knowing if it would ignite again and my route home requires me to get on the freeway and didn’t want to risk something happening on the freeway. The guy from Firestone removed the charger from the port for me and told me I needed to take it to the dealership. I called Chrysler corporate to make them aware and made a service appointment. Without the bottle of water in the car I don’t necessarily know that the situation would have ended this way since the damage is isolated to the port and my charger only from what I can see. I wanted to make this report so that this can be brought to the attention of Chrysler and the necessary recalls and be published to prevent this from happening to anyone else .

VerifiedEvidence ★★★★☆
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Months until failure

7 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

EXTERIOR LIGHTING

14 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11542559

The backup camera display is very bright with little or no dimming at night. Backing during the day in any scenario (trailer or not) is acceptable. The camera display being this bright at night reduces rearward visibility with the mirrors due to a loss of night vision. The bright backup camera display is especially an issue when backing a trailer at night since you must use the side mirrors (trailer blocks the camera). As with any backup camera, it has limited usefullness (for backing) with a trailer connected and therefore is not used. In order to use the mirrors, I must cover the display with something to block the light and wait until my eyes readjust to the darkness before backing up. The dealership acknowledged that my infotainment system was problematic and they replaced the infotainment system due to this and other issues. However, the same issues are still happening and when brought to the dealership again they stated I must now wait for the next update (unknown timing). They did not state whether this issue (or any of the other infotainment issues this vehicle has) would be fixed in that update. This may be an issue with my specific vehicle due to the other previous issues, as I do not know if others exhibit this or not. The date selected below is the most recent occurrence of the issue. It happens each time I need to back the trailer at night.

VerifiedEvidence ★★★★☆
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Months until failure

14 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Other

BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

41 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11711142

I was driving slowly in heavy rain and pulled up to a red light behind another vehicle. Just as I was almost fully stopped, my car suddenly accelerated on its own and struck the vehicle in front of me. The car is equipped with an automatic braking system that should apply the brakes when there is an obstacle. Instead, not only did it fail to brake, it accelerated fully. If the car in front of us had not stopped us, we would have entered a very busy intersection, where we could have been seriously injured and might have hurt others. We were about to enter the freeway, and if this had happened there, the outcome could have been catastrophic. There were no warning lights or alerts of any kind. It happened completely out of the blue. We had the car towed to the dealer in Santa Barbara, where no problem was found. We then took it to the dealer in Thousand Oaks, where we purchased it, and again no problem was found. The vehicle’s black box was checked, but because the car was traveling under 5 mph at the time, nothing was recorded. We contacted Chrysler and reported the issue. So far, no action has been taken, and for the past week they have not even returned our calls. The incident occurred on [XXX]. We cannot drive this car. We also cannot sell it, because we cannot knowingly expose someone else to such a life-threatening risk. Since the problem has not been identified and fixed, it could happen again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VerifiedEvidence ★★★★☆
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Months until failure

41 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Verified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical system failure

POWER TRAIN,ELECTRICAL SYSTEM

5 months

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11492647

This is a dangerous random problem. In fact has now occurred 6 times. Two separate times 08/23/22 & 10/18/22 at a parking lot, while backing up, the gear shifter lit up, locked, and could not be engaged, and it wouldn't move. Both these 2 times it could not be put in drive and after shutting off the engine, it would not restart. The vehicle was blocking access and other vehicles passage for over an hour each time. The other 3 times the vehicle was moving and it just jumped into neutral with no warning, the cluster flashed messages saying to place gear shifter in park and then back to drive and proceed to acquire service. When this happens, it requires you come to a complete stop which can be really put you in harms way. The cluster lights flashed with warning messages in all of the situations. It happened to me twice 10/24/22 after leaving the dealer on the way home, the service engine light illuminated and remained on. The dealer's service rep said multiple codes were detected by the reader. When we brought it in to the dealer the first time 10/20/22, a total of 27 malfunction codes were in the system. How can that be and not be something serious? The powertrain control module was replaced, but when it happened again 2 more times on Monday, less than 15 min. apart, that didn't fix it. Same thing occurred yesterday that occurred five other times but put us in a dangerous situation. This time we were on a busy four-lane road SR 200 A1A in a 45 mile an hour zone and the vehicle just stopped in the middle of the road lane, locked up we could not move it and it could not be pushed off the road. We were a sitting duck for oncoming traffic and several cars almost failed to stop when approaching us. We have had it less than 3 months and it only has 1700 miles. We are unsafe driving it as this happens randomly and we don't know when or where. If this happens on the interstate or a large bridge we could be killed.

VerifiedEvidence ★★★★☆
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Months until failure

5 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

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Engine failure

POWER TRAIN,ENGINE

Government / agencyIndexed Oct 9, 2026Source-linkedVerify source — NHTSA complaint #11461993

On Saturday, 04/23/2022, the Dodge Durango ran fine. I was able to back out of my driveway without incident around 12:00 PM and go to Walmart. I drove to the Sheetz gas station from Walmart and topped off the fuel tank because we wanted to take a family trip during the weekend. At 12:40 PM, I arrived back home, turned off the engine, and went inside my house to pick up my son. We entered the vehicle around 12:50 PM. I put my seatbelt on, put my foot on the brake pedal, and pushed the engine start button. Then I placed the vehicle in reverse, released the parking brake, and slowly backed my foot off the brake pedal. This time around, the vehicle did not drive backward normally like it's supposed to, but hesitated like it didn't have any power (NHTSA complaint 11461953). The engine hesitated several times, the RPMs dipped under 500 more than once, and then when I almost got to the street, the engine died, and the vehicle stalled. The transmission placed itself into the park position (AUTOMATIC PARK), and I could hear and feel the driveline clunk when the parking pawl locked the transmission. The "R" led started flashing on the gear shifter. I put my foot on the brake, and moved the lever from the "R" to the "N" position. The "N" position was still flashing, indicating that the vehicle is not really in "N". Then I pushed the engine start button to completely turn off the vehicle as the "RUN" led was flashing, but instead, the engine turned back on. Without taking the foot off the brake pedal I moved the shift lever from "N" to "R" and heard a loud clunk and even felt it. It sounded and felt like there was a lot of pressure on the parkin pawl and it got barely released. I am concerned that the vehicle stalling might have damaged the parking pawl somehow. I don't feel safe driving this vehicle. This is very difficult to reproduce as the vehicle exhibits this behaviour randomly, however I am concerned for my safety and my family's safety while traveling in this vehicle.

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Verification status

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★★★★☆ (4/5)

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