Nissan Altima 2019

NHTSA Online Complaint Vehicle: 2019 Nissan Altima VIN: [XXX] Recall: R25B1 (NHTSA Recall No. 25V-437) Description of the Problem: My vehicle is affected by recall R25B1 (NHTSA Recall No. 25V-437) related to potential bearing failures in the 2.0L VC-Turbo engine. Nissan announced this recall on June 26, 2025, but the status remains “Incomplete – remedy not yet available.” I have contacted Nissan Consumer Affairs and local dealerships several times, but they confirmed that there is no repair or parts available. Due to this unresolved safety recall, my state’s DMV has refused to register my vehicle, meaning I cannot legally operate it. This delay has caused significant hardship and prevents me from using my vehicle, even though the recall involves a critical safety risk (potential engine failure while driving). I am requesting that NHTSA investigate this issue and require Nissan to expedite a remedy for recall R25B1. I need a car urgently to drive to work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Nissan Altima. The contact stated her son was driving on the highway at 70 MPH, when an abnormal smell of garbage was followed by smoke being emitted from a hole in the rear side of the front passenger seat. No warning lights were illuminated. The contact was an occupant seated in the front passenger seat when there was a burning sensation was felt. The contact's son immediately pulled over onto the side of the road to exit the vehicle, where the contact then proceeded to extinguish the fire with a beverage. The contact mentioned her jacket and a pillow case caught on fire during the incident. A fire department report was not filed. A police department report was not filed. The vehicle was not destroyed, and no injuries were reported. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was advised that the wiring on the passenger seat was of probable cause for the failure, and that the passenger seat would have to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

I am filing this complaint because the locking system on my 2019 Nissan Altima has been malfunctioning for a few years, and it has now become a serious safety issue. I first noticed that my back doors and my front driver-side doors would not lock or unlock when using the remote or the button inside the car. This is very concerning because it means my car is often unsecured when it should be locked, and there are never any warning lamps or messages to let me know the system failed. I have to manually lock and unlock the doors myself just to get them to work, which has happened multiple times while my kids were trying to exit the vehicle. The problem has recently gotten worse. Last week, I had an issue where the door would not open at all because the latch stayed engaged even though the door was "unlocked." I had to pull the manual lever multiple times before it would finally open. This constant locking issue is a major risk because it could prevent us from getting out of the car quickly in an emergency. The vehicle and these components are available for inspection, and I am taking the car to Nissan tomorrow to have the problem confirmed and inspected.

I have a 2019 Nissan Altima SR 2.5. I have currently had the car for about 3 or 4 years now. For most of the time I have had the car, the check engine light stays on. I have had it tested, and it always states that it is the Mass Air Flow Sensor. When sitting in park idling, it will "malfunction" and state that the engine is reducing power. During this, the automatic emergency brake warning light and the VDC light will come on. It's rare that it happens while I am driving but it has happened. I recently had the vehicle checked again and again it stated that the Mass Air Flow Sensor and the Grille Shutter Actuator were throwing codes along with some other minor items. I purchased the MAFS and replaced it in hope that this would correct a lot of the idling issues, however after a few days of driving the vehicle, it again has started to malfunction and idle harshly. I do know it typically happens in the morning recently, but I was also having issues with my battery draining for no reason. This car is a certified lemon. I currently don't know what to do, as this sight states I have no unrepaired recalls for this vehicle, and I currently owe too much money to trade it in.

The contact owns a 2019 Nissan Altima. The contact stated that while driving at various speeds, the engine overheated and hot air came out of the vents, entering the cabin of the vehicle. The vehicle was taken to the dealer, who diagnosed that the coolant reservoir needed to be refilled. The dealer refilled the coolant reservoir. The failure persisted, and the vehicle was returned to the dealer, who then diagnosed that the radiator thermostat had failed. The thermostat was replaced; however, the failure reoccurred approximately 3 weeks after the repair. While driving approximately 30 MPH, the engine started to overheat, and the temperature gauge moved to "High". The vehicle stalled while on the side of the road and waited for approximately 30 minutes before being able to restart and drive to the residence. The vehicle was taken to the dealer, who diagnosed that the engine and failed and needed to be replaced. The vehicle was not repaired. The contact found information on NHTSA Campaign Numbers: 19V316000 (Fuel System, Gasoline) and 18V922000 (Fuel System, Gasoline); however, the VIN was not included in the recalls. The manufacturer was not made aware of the issue. The failure mileage was approximately 150,000.

The contact owns a 2019 Nissan Altima. The contact stated while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights were illuminated. After several attempts, the vehicle failed to restart. The vehicle was towed to the dealer; however, no cause for the failure was found. The contact stated that an unknown part was replaced. The contact stated that the failure persisted. The vehicle was towed to several dealers, who refused to accept the vehicle. The vehicle was towed to a dealer, Southern Nissan Chesapeake, where it was diagnosed, and the contact was informed that the grill shutter valve had failed and needed to be replaced. The vehicle was not repaired. The contact left the vehicle at the dealer where the vehicle was towed without the contact's consent. The contact could not find the vehicle. The contact found out that the vehicle had been towed to another dealer. The contact stated that when the vehicle was found, the vehicle had been vandalized, and parts were stolen from the vehicle. A Police report was filed. An investigation by the Insurance Company was pending. The manufacturer was made aware of the failure. The vehicle remained at the dealer and had not been driven since. The failure mileage was approximately 43,000.

Please note that I have my car regularly inspected for oil changes and maintenance. The adaptive cruise control stopped working August 2022. The car displays "malfunction" on the dashboard. This was inconvenient and at first intermittent, but I did not think it was putting any persons safety at risk. I went to a local Nissan dealership in NJ and they stated it would cost $600 to replace, but no safety issues. Therefore I did not get this fixed at the time. On March 14 2023, I was merging onto a highway in daylight around 4pm. It had started flurrying, but no changes in visibility. There was no car immediately in front of me. The collision warning suddenly came on and the emergency brakes were activated while attempting to accelerate onto a 65 mph highway in NJ. It was extremely startling. It certainly could have caused an accident, especially when vehicles are accelerating to merge onto a highway. I was fortunate that there was no car immediately behind me. On April 26 and 27 2023, the emergency brake was activated again due to a collision warning while in a parking garage. The only correlation I can think that ties these occurrences is when driving from a shaded to sunny location. All three times it also occurred during acceleration. This new problem is quite concerning and dangerous.

The airbag system failed to deploy during a collision. The vehicle is currently in not my possession. The airbag control module, sensors, and airbags themselves can be inspected to determine the cause of non-deployment. 2. How was your safety or the safety of others put at risk? My safety was put at significant risk because the airbags did not deploy during the impact. This increased the potential for serious injury to the driver and passengers during the crash, as the airbags are a critical part of the vehicle’s safety system designed to prevent head and chest injuries. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. The vehicle has not been inspected by my insurance and considered totaled. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? A police report was filed for the accident, and my insurance company has been notified. The vehicle has been inspected by insurance, but both parties have been informed of the issue and an inspection has been taken place 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or airbag system messages appeared prior to the crash. The airbag light on the dashboard was functioning normally before the accident, and there were no indications of a malfunction with the safety restraint system.

I own a 2019 Nissan Altima AWD and have experienced a few problems. The most significant problem is the defective forward collision safety feature. Two times the vehicle has improperly and abruptly applied brakes, the feature is intended to avoid collision, but instead its malfunction is creating road hazards. I contacted Nissan consumer affairs and they have evaded me and everytime I call they say you have been assigned a case and someone will call you soon. I attempted to service the vehicle two times this week at two different Nissan dealerships. One turned me away stating it's a known problem and Nissan does not have a fix yet. The second Nissan dealership was in the process of issuing me an alternate vehicle when they received a call from the same folks who won't return my call Nissan consumer affairs instructing the dealer not perform any service or a loaner. This is so outrageous, but I actually have it in writing to prove the level of negligence and ill service to force a customer to stay in a vehicle that they don't feel safe in. None the less their failure to do their due diligence. The safety feature malfunctioned on the highway once and the next time on a incline ramp in mall parking garage to a forceful hard stop. I have spoken with 3 general managers and 3 different consumer affairs call center reps, but yet no service or call back from Nissan north America. Negligent negligence negligent. Nissan is not what it used to be. Stay far away and tell everyone you know to stay far away. I am the owner of a Model year vehicle with full warranty and this is how they are treating me. What would you get?

My fiancé and I were driving late at night on a straight, one lane road going just over 40 mph with NOTHING in front of us. For no reason the pre-collision front sensor went off indicating we had the potential of hitting the vehicle in front of us even though there was nothing there. Moments later the dashboard went white showing a red triangle and the automatic braking system came on engaging all the brakes and abruptly reducing the vehicle's speed to approximately 15mph before it disengaged. That this time we had no control over the speed of the vehicle and could only steer the car to the side of the road. Had another vehicle been behind us there would have been an awful accident where us and the driver behind us would have been injured as there is no way anyone could have anticipated such an inappropriate speed change at that time. I brought the vehicle into the dealership days later. They could not duplicate my concern. They found past trouble codes of C1A16 & C1A17 on the vehicle's history. They recommended calibrating the distance sensor and road tests but were not confident this would fix the problem and stated a new sensor may need to be purchased. Upon experiencing this traumatic event in my Nissan vehicle I posted my experience on Facebook and had 3 people I personally know reach out to me saying they experienced similar events in their Nissan. All the people had 2017 or newer Nissans vehicles that included the Sentra and Rogue models. No warning lamps, messages or other symptoms of the problem appeared prior to the failure besides the pre-collision sensor incorrectly coming on as described above. The vehicle is available for inspection upon request.

Without warning, both sideview mirrors, plus the blindspot warning system began to not work. Mirror adjustments failed to work on both sides and also the blindspot warning light stopped working when a vehicle would pass. I proceeded to take my vehicle to Regal Nissan, Inc., located at 1090 Holcomb Bridge Road, Roswell, Georgia 30076, 770-998-8686 on December 19, 2023 at approximately 2:00pm, and was told by the Service Advisor, Deandre Gaines that they would not be able to look at it as the day was almost over and he scheduled an appointment for December 20, 2023 at 9:00am. Today, December 20, 2023, I attended my appointment arriving approximately 9:09am and spoke with Deandre Gaines. He told me that they would do a diagnostic check to find out what was causing this. I asked if the diagnostic check would be just for my arm rest where the control was or did he mean for the whole car, and he said no not the whole car only the arm rest, and he never stated the price. I told him that I would wait on the car, and proceeded to their customer waiting room. Once they were done, they tell me that the cost would be $175.88!!! I asked for what??? He tells me that because I have 39,747 miles and it is outside the the 36,000 mile warranty that this is what it cost for a diagnostic. I said, you never said the price!!! I had no idea that it would cost this much just for you to tell me this. He strong-armed me on the price. I then asked to speak to his manager (which I did not get his name) and the manager then said the same thing. I was so frustrated at how I strong-armed on this price. Deandre never stated the price. This is border line exhortation. He took my freedom away as a Georgia consumer by giving the price after the fact and not telling me the price before hand. This would not have been an issue if he had told me the price beforehand, as I would have had the choice to say yes or no. If additional documentation is needed, please let me know. The download is not working.

On August 30, 2025, while driving on the highway, my 2019 Nissan Altima displayed a “CVT (AT) Hot / Power Reduced” warning. Power was limited, but the engine did not shut off. I immediately scheduled service at Paul Miller Nissan in Fairfield, CT. At the September 2, 2025 visit, the repair order stated: “Customer states CVT (AT) Hot Power Reduced display in dash. All past codes stored; cleared all past codes stored.” No complete diagnostic test, CVT pressure test, or fluid inspection was performed. The dealership did not preserve the freeze-frame data from the TCM. I was told that no current fault codes were present and that the vehicle was safe to operate. Relying on the dealership’s professional assurance, I continued normal use of the vehicle. About a couple of weeks later, the vehicle began to jerk and lose smooth acceleration intermittently, worsening by the sixth week. I promptly returned for service. On October 21–22, 2025, the same dealership confirmed transmission codes P0776 and P17F0, diagnosing a CVT failure and recommending full replacement. When questioned about prior diagnostic data, the service manager stated that all data from the September visit had been cleared and that the freeze-frame information was deleted and no longer available. This handling contradicts Nissan’s standard CVT diagnostic protocol, which requires documenting stored codes, inspecting CVT fluid condition, and recording internal temperatures before clearing data. Nissan Consumer Affairs later stated their review relied solely on the dealership’s findings and that missing diagnostic data would not be retrieved. Since the confirmed failure, I have been forced to rent a vehicle at my own expense, exceeding $1000 to date. The vehicle’s reduced power and transmission failure created a serious safety risk, especially as I transport my children in this vehicle. The dealership’s erasure of diagnostic evidence prevented accurate evaluation and timely repair. The issue remains unresolved.