Microsoft 1705

SaferProducts.gov consumer incident report 20160621-E2E47-2147417607. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Microsoft 1705. Source model text: Surface Book M/N 1703, 1705. Incident: I was using my Microsoft Surface Book while sitting on the floor on the evening of June 21st, 2016. I was wearing shorts, such that the hinge of the laptop was in contact with the skin just above my knees. I opened the laptop normally to use it. When I did, the open space between the slats on the hinge pulled skin on my thigh in, then tore the skin away. There were three visible lines of damaged skin on my right thigh, and one on my left.

SaferProducts.gov consumer incident report 20211014-279AE-2147359175. Severity: No Incident, No Injury. Product: Microsoft 1705 (Microsoft Surface Book, convertible laptop/tablet, silver Model 1705). Incident: I had a Surface Book that, through normal use, developed screen yellowing due to excess heat. Turns out the heat was coming from the li-ion battery, which eventually heated and swelled up to the point that it a) melted the glue that kept the screen inside the bezel and b) pushed the screen out of the bezel on that side, bulging it out and leaving a considerable gap. The battery had been swelling for a very long time before it got to this point, making it impossible to close the laptop flush anymore. A swollen and overheating li-ion battery is a huge risk that may have led to an explosion, and it likely had been leaking hazardous gasses! Microsoft was no help at all when I reported the issue, and offered nothing but a discount on another same-model Surface Book, with no guarantee that it wouldn't be bringing the same hazard into my home again.