Stopped working / malfunction
Exercise Equipment (3277)
8 months
SaferProducts.gov consumer incident report 20221228-15F8A-2147351798. Matched catalog product: NordicTrack Commercial 2450. Source model text: NTL17221. Incident: This brand new treadmill suddenly and randomly stops during a workout causing a very dangerous fall hazard. Nordictrack Commercial 2450 model NTL17221 Serial Number PP010C0003279. Purchased brand new on 05/12/22. Treadmill started malfunctioning almost immediately but it took weeks to finally register the product and make contact with Nordicktrack/IFit. I've spent countless hours working with Nordictrack/IFit since 07/06/22 trying to get it fixed or get a full refund. As of 12/28/22 IFit/Nordictrack is unable to repair it and refuses to provide a refund for this very dangerous treadmill.
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Stopped working / malfunction
Exercise Equipment (3277)
8 months
Months until failure
8 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
92%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)
