Samsung SM-R830NZDAXAR

SaferProducts.gov consumer incident report 20211014-9C821-2147359171. Severity: Injury, No First Aid or Medical Attention Received. Product: Samsung SM-R830NZDAXAR (Samsung Galaxy Watch Active 2, 40mm, Pink Gold, Bluetooth. Model SM-R830NZDAXAR). Incident: Samsung Galaxy Watch Active 2 is marketed by Samsung as a waterproof device. Marketing by the company specifically illustrates submersion in pools and other water features. Samsung goes into detail on the products page of their website, on how to active the device for water use. My device never experienced submersion in water, only occasional splashing from hand washing. However, the device been to unexpectedly overheat, causing pain to the touch. When the device was returned to Samsung for repair, they stated that the device is not intended to make contact with water, and denied the warranty repair. Samsung markets the device as waterproof for use in multiple instances of water contact, yet limited water exposure can cause lead to water intrusion causing a short circuit leading to overheating. This overheating caused the device to be extremely hot, and unable to be held. If the device was worn by someone with limited feeling in their extremities, this could cause severe burning or worse.