Bissell 4104

SaferProducts.gov consumer incident report 20120426-37CB8-1245670. Severity: Incident, No Injury. Matched catalog product: Bissell 4104. Incident: Original purchaed vacuum broke when 3 months old. Bissell replaced on June 2009. Replacements 1st broke after 1 month. Company notified. More breaks in August 2011. Company will not fix. Feb. 2012 the handle is cracked and cannot be safely carried. I almost fell down stairs when it craked. Now this is a safety issue. Item never dropped. It must be defective brittle plastic.

SaferProducts.gov consumer incident report 20120216-F696A-1231960. Severity: Incident, No Injury. Product: Bissell 4104 (Vacuum Cleaner). Incident: The consumer stated that while using the vacuum cleaner for approximately 10 mins, she smelled an odor of electrical fire and noticed that it started emitting smoke and sparks from the motor area. She immediately unplugged it to prevent a fire. This was the second time she had use the unit. In 2010 she contacted the manufacturer and she was advised to returned the vacuum cleaner for an examination and repairs. She was concerned that if this unit was repaired it still could pose a fire hazard. The consumer feels that this vacuum cleaner should be recalled because of the fire hazard it poses. Consumer also noted comments from other consumers online- some of which caught fire, burned carpet, burned a person. Average rating was 0.5 star. 1. www.reviews.cnet.com 2. Yahoo shoping- Bissell 3. www.consumeraffairs.com "burned a hold in carpet" 4/29/11. "gotten very hot" 11/19/10. "started smoking" 5/5/10