Craftsman Model No. 358.748260

SaferProducts.gov consumer incident report 20140509-0C949-1401863. Matched catalog product: Craftsman Model No. 358.748260. Source model text: 70 SERIES. Incident: On 08/14/201~ I placed a special custom order thru HomeDepot for American Craftsman windows. These were-the 70-series windows displayed at the HomeDepot store in Freeport NY. I wanted the exact make and model of the windows displayed at the store. I received the windows on 09/14/13 and had the windows delivered and the windows were installed the same day. Upon inspection of the installed windows I noticed sharp edges and unfinished handle of the windows. I lifted and opened one window and upon doing so cut my finger. I was alarmed to see the edges very sharp and unfinished. I inspected the other windows and found the same defect. I was alarmed and disturbed by the findings. All of the windows had sharp edges on either end of the window. Meaning the lip(overhang)in which of the window that is used to open the window on either end is very sharp and unfinished. I went to the HomeDepot store to file a complaint and was told I had to call "American Craftsman" because the special order instructions were not followed. I called American Crafsman on 09/30/13 and spoke to the first person and was told that it was not a model defect and that this matter is not an issue and cannot be solved. I requested to speak to a Manager and the call was transferred to [REDACTED] a "Supervisor" and I told her of the situation and she said that this was not a manufacturer defect and that the windows are made this way. I said that I cut myself while opening the window and that I also have small childre

SaferProducts.gov consumer incident report 20160417-5F893-2147420143. Severity: Incident, No Injury. Matched catalog product: Craftsman Model No. 358.748260. Source model text: Craftsman. Incident: Sears 46" riding lawn mower. When blade activation is moved to off the blades stop, but when I lift the box height adjustment the blades turn on. I purchased first one in Feb. 2015. Had this issue as well as mower stopped working so I returned the mower to Sears. I told them of this safety issue. I received a new mower, same model, and used but again had this safety issue happen again. In April 2016 the mower again stopped working. I again told Sears of this safety issue and they offered to have a service repair done. I am waiting to take with this service repair person. Iwhen this issue first happened I did nothe know the blades had reactivated when I moved the height adjustment. When I drive to put the mower in my shed, a mat I had on the ground was shred up by the moving blades. This is a dangerous situation.

SaferProducts.gov consumer incident report 20151216-634A2-2147425791. Severity: Incident, No Injury. Product: Craftsman Model No. 358.748260 (Sears Craftsman electric 220 mph variable speed leaf blower). Incident: I was using an electric Craftsman leaf blower, Model 358.748260, to clear fallen leaves from landscaped areas in my yard. It caught fire, with the fire burning where the prongs plug in to the cord. Within a minute I was able to disconnect the unit, at which time the flames were extinguished. Both the blower and cord are no longer usable. In researching this issue online, I found that other Craftsman electric leaf blower models have been recalled. We purchased this unit directly from Sears in 2007, and used it only briefly every Fall to clean up fallen leaves in our yard. I contacted Sears Home Service and their representative told me that this model has not been recalled. Based on my experience, this Craftsman leaf blower model should be recalled, due to potential fire hazard as a result of only light use.