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Shark NV352 31

3 source-linked failure reports. Most reported: Electrical shock / short. Typical failure around 2 mo.

Reliability signal — · Insufficient data · data confidence Very Low

3 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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3 confirmed failure reports · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Electrical shock / short
Typical first failure
2 mo
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Electrical shock / short3 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

2

Failure reports

3

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Median repair cost

—

Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Electrical shock / short

Vacuum Cleaners (115)

Government / agencyIndexed Oct 28, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20170627-817A7-2147399374. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Shark NV352 31. Source model text: NV352 26. Incident: I was shocked while holding the handle of my Shark Navigator Lift Away (model NV352 26). While researching this online, I found that this is a known problem and that there was a recall a couple of years ago. Unfortunately though, my model was not included in this recall.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

92%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical shock / short

Vacuum Cleaners (115)

3 months

Government / agencyIndexed Oct 18, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20161129-351CF-2147410281. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Shark NV352 31 (Household vacuum floor care). Incident: Repeated electric shocks between hose, handle and base of vacuum primarily when used on carpet. However, also strong shock experienced when used on linoleum floor near metal toolbox inside my home. Shocks are painful, once resulting in chest pain and heart arrhythmia which was corrected by hard coughing.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

3 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Electrical shock / short

Vacuum Cleaners (115)

1 months

Government / agencyIndexed Oct 18, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20170114-6C5CB-2147408060. Severity: Injury, No First Aid or Medical Attention Received. Product: SHARK NV352 31 (A Shark Navigator Lift-Away Deluxe in purple). Incident: I recently purchased a Shark Navigator Lift-Away Deluxe Vacumm cleaner from my local Big Lots store and since day one I have received shocks coming from the handle, wand, or sometimes even the hose primarily while vacumming thicker carpets. It started out like a soft static shock on my hand and fingers and when it would brush up against my legs. But as a few weeks have gone by the shocks are now stronger and much more frequent. And one time it shocked me so bad that I had a slight pain shoot up and down my arm that lasted for about half an hour. I'very since stopped using it. The model number is NV352 31 and the date code is 1416 if that helps.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

1 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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