Supco SCM150

SaferProducts.gov consumer incident report 20160209-667FD-2147421882. Severity: Incident, No Injury. Matched catalog product: Supco SCM150. Incident: The Supco SCM150 Surge Arrestor exploded and caught the side of the house on fire damaging the vinyl siding the under layment and the heat pump it was supposed to protect.

SaferProducts.gov consumer incident report 20161116-DCC07-2147410732. Severity: Incident, No Injury. Matched catalog product: Supco SCM150. Incident: Supco SCM150 surge protector attached to the A/C disconnect on the side of the house exploded and caught fire. This is being reported by Assistant Chief [REDACTED] from the [REDACTED] Fire Department. The fire was noticed by a neighbor and contained to the area of origin in this case.

SaferProducts.gov consumer incident report 20150821-59E42-1511517. Matched catalog product: Supco SCM150. Incident: August 13, 2015 - the Supco SCM150 surge protection unit connected to the electric sub panel of an A/C system malfunctioned and caught on fire. It burned/melted at its location next to a private residence. Damage was limited to the surge protection unit which burnt/melted. The side of the house was blackened by the fire.

SaferProducts.gov consumer incident report 20170216-B1E6D-1633476. Matched catalog product: Supco SCM150. Incident: Caller is reporting that the Air conditioning unit that was installed in a home overheated and melted the vinyl siding of the home. She stated that as a contractor who had installed the unit they were called to the location. She stated that the home owner was fortunate that the fire was contained and not have more damages. The unit was installed 3/24/14.

SaferProducts.gov consumer incident report 20180404-B4809-2147388806. Severity: Incident, No Injury. Matched catalog product: Supco SCM150. Incident: A surge protector that was installed on my air conditioning system approximately 3 years ago started on fire and burned the side of my house. The surge protector is made by Supco and is model number SCM150. I contacted the HVAC company who installed the unit and they said there were recalls on the product, but all I can find are warnings. One of the warnings is from UL under Release No. 16PN-10. This is not a UL listed device, but they acknowledge that the surge protector is a fire hazard. Other HVAC vendors have also sent out their own notices letting customers know that these items are fire hazards and to have them removed.

SaferProducts.gov consumer incident report 20160417-BE2D3-2147420137. Severity: Incident, No Injury. Matched catalog product: Supco SCM150. Incident: General alarm for a possible structure fire. Enroute dispatch stated fire was an A/C unit on outside of house. T53 on scene with a two story single family frame 30x70 with a smoldering fire on the "B" side of the home and occupants outside. Occupant had already extinguished most of the fire with a garden hose. T53 did a 360 and checked for extension into the house. Power shut down by T53. When E52 arrived they pulled a 200' 1 3/4" line and started overhaul on the outside wall near the A/C unit. Light smoke conditions in house. Fire was contained to a 10' x10' area on the outside of the home. Primary and secondary search completed with ventilation of interior "opening windows". Fire under control and fire investigation completed which indicated most probable cause of incident to be a Supco SCM150 surge arrester for the air conditioning unit.

SaferProducts.gov consumer incident report 20160219-68F42-2147421580. Severity: Incident, No Injury. Matched catalog product: Supco SCM150. Incident: On February 14, 2016 Supco SCM150 Type2 SPD surge protection unit installed by Chas Roberts Co. onto subpanel of A/C unit malfunctioned and caught fire. Supco unit made several loud tapping noises then caught fire and melted. Fire Department responded & monitored to ensure fire not spreading to internal walls of home. Side of house (synthetic stucco) damaged by smoke from fire. FD stated cause was Supco unit. Electrician responded to evaluate damage, restore power, ensure safety of house, and document. Chas Roberts HVAC Co. called. Stated sending someone for �fire inspection�, but instead, regular technician responded. Technician removed faulty/burned Supco unit and tried to sell and install a different model unit. Technician stated they were aware of recall of Supco units by the company 4 months ago, but it was �unofficial�so Chas Roberts Co. not required to replace units they sold and installed. Next step is to discuss incident with management level representative from Chas Roberts HVAC Co. to determine their response to my immediate incident, as well as plans for removal of the faulty Supco unit from their other installation locations.

SaferProducts.gov consumer incident report 20190826-ED5D0-2147378059. Severity: Incident, No Injury. Product: Supco SCM150 (Black rectangle surge protector attached to an air conditioner unit outside.). Incident: While we were away, the surge protector, Supco SCM 150, connected to an air conditioner unit caught a fire. A section of the siding was burnt and the surge protector was badly damaged. At first, I thought my house was hit by lightning. After a short search through internet, I learned that the surge protector was prone to overheat and catch a fire. In fact, it was recalled by the manufacturer, Supco, this year. My air conditioners were installed in 2011 and 2014 by a local HVAC company in Powhatan, VA. Both of them have Supco SCM 150 attached. I never received any recall notice although there was a recall letter sent by Supco to the local HVAC company. I think it is the HVAC company's responsibility to inform me of the recall as we, the consumers, do not normally know what kind of surge protectors installed. In addition, Supco would not know we have the recalled product and they would not have a way to communicate with us. When I called the HVAC company, I was told that they would only replace the recalled products for those customers who have the maintenance contract with them. What about the rest of the consumers who DO NOT have the maintenance contract with them? The HVAC company personnel said that they would not know who they installed the Supco surge protector to. He admitted that the company received the recall letter. However, they did nothing to inform the customers. I even told him that they could've sent us an e-mail notification to check the model of the surge protector. He didn't seem to take any responsibilities. In the end, I was told to contact Supco directly