Bosch SHU43C07UC

SaferProducts.gov consumer incident report 20171030-5735B-2147396349. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Bosch SHU43C07UC. Source model text: shu43c07uc/14. Incident: Running dishwasher at 8:30 am on 10/23/2017. Electrical fire started in wiring on the lower right side of the washer door. Destroyed dishwasher, burned kitchen cabinets and cracked granite counter from the excessive heat. This was a Bosch shu43c07uc/14 model that was purchased in 2003. Was also subject to a fire hazard recall in 2009. We had the washer supposedly fixed relative to the recall at that time but the unit went up in flames on 10/23/2017.

SaferProducts.gov consumer incident report 20120206-E74E1-2147470502. Severity: Incident, No Injury. Matched catalog product: Bosch SHU43C07UC. Source model text: SHU43C. Incident: Dishwasher control module burned out physicaly burned plastic cover only damage to unit itself. I checked with Bosch about recall since this is a common problem and some models are involved in recall for this. However, Bosch said my Dishwasher was not covered by recall, that my serial number indicated that it was built after corrections/updated control modules. I had the same failure, just not a fire as a result. I was able to get a new module installed and it worked fine for about 2 months but now it is not cleaning, and when its started it sets to 199 minutes run time no matter which setting it is programed to.The original control unit ran 15 min. on rinse,60 min. on regular wash, and 90min. on pot scrub. This thing is definately got problems, and Bosch will not help with repairs or reimbursment.

SaferProducts.gov consumer incident report 20230606-CCC78-4235620. Severity: Injury, Hospital Admission. Product: Bosch SHU43C07UC (under the counter dishwasher). Incident: 3/31/2023: The dishwasher caught fire in the caller�s mother�s home. The 79-year-old mother started the dishwasher before going to bed. She woke up in the middle of the night to the home filled with smoke. The mother went to the kitchen and there were flames and smoke shooting from the dishwasher. She used her cell phone to call the fire department. The fire department came and extinguished the fire, but there was extensive damage to the home resulting from the fire. The kitchen floors and cabinets were burned, along with all the counter-tops and the kitchen plumbing. Furthermore, the entire home had substantial smoke damage. The caller�s mother sustained severe smoke inhalation and was placed on a ventilator for 2 weeks. The mother was also placed on a feeding tube, because after the ventilator was removed, she could not talk or swallow. The mother had to be placed in a nursing home, because they could not have the home restored at this time. The caller contacted a local restoration company and was given an estimate that it might cost more than $20,000.00 to clean up the home and this did not include replacement of the floors, cabinets, and counters.