Electrolux EW36GC55PS

SaferProducts.gov consumer incident report 20231012-E9784-4425281. Matched catalog product: Electrolux EW36GC55PS. Incident: Caller stated that one the gas range knob broke off and feels that she is experiencing similar problems of Recall# 23-269 Hazard: Plastic control knobs with a black shaft on the cooktop can crack or break during use, posing a risk of gas leak, fire hazard.

SaferProducts.gov consumer incident report 20170622-E7984-2147399482. Matched catalog product: Electrolux EW36GC55PS. Incident: Turned the control to light a burner and the unit exploded immediatley all the burner grates were blown off the cooktop, all control knobs flew across the room. A 10" Flame were shooting out of one of the burners I shut off the gas and unplugged the power. The cooktop raised out of the countertop from the force of the explosion. My wife had ringing in her ears and trauma from the force of the explosion.

SaferProducts.gov consumer incident report 20191001-C8C38-1908409. Severity: Incident, No Injury. Product: Electrolux EW36GC55PS (Gas stovetop Electrolux 1-877-435-3287 Manufacturer date code: 381257200-WC 24 Rev 12/03). Incident: Caller stated that her spouse was using the gas stainless steel stovetop he removed the pot and move away for about 3 ft to the sink and the stovetop exploded. When the explosion occurred the back of the unit became exposed and the knobs and other parts were blown off to the floor. (9/26) The following day the gas company came out and advised that one of knobs (right front knob) had a leak. The manufacturer was contacted and she was advised that the unit was not under warranty and could not assist them. She stated that she requested the agent supervisor to contact her, he contacted her and informed that she could repair the unit. She stated that there were no indications of gas odor at any time or delay in igniting. Caller is concerned that this unit is a safety hazard.