Fire / ignition
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
3 months
SaferProducts.gov consumer incident report 20230601-CB84F-4227756. Severity: No Incident, No Injury. Product: Frigidaire FCFE3083ASA (electric range). Incident: The consumer has a safety concern about the timer on the range. The range was installed on 3/8/2023. (03/09/2023) The consumer stated that she cannot hear the timer even if she's standing close to the product because the sound is too faint. The consumer is concerned that not hearing the timer will cause a fire when the range is in use, and she is not in the kitchen to turn the stove off. The consumer contacted the manufacturer. A technician was sent out to her home. The technician never listened to or tested the timer. He only checked the manual. A second technician was sent out. The technician tested the sound and ordered a new timer. However, after the new timer was installed, the sound is still faint. The consumer contacted the firm again on 5/30. Someone was supposed to call her back.
UnverifiedEvidence ★★★★☆View report detailsHide report details
Fire / ignition
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
3 months
Months until failure
3 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
84%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)