GE JGRP20BEJ2BB

SaferProducts.gov consumer incident report 20230311-83ACF-2147348835. Matched catalog product: GE JGRP20BEJ2BB. Incident: When I first turn on the oven it ignites fine and heats to the appropriate temp, then the gas shuts off. Then when the temp lowers the igniter heats and will not immediately ignite the gas, when it finally ignites it creates a small explosion in the oven. There is also raw gas escaping and stinks up the house."

SaferProducts.gov consumer incident report 20220217-061F9-3602805. Severity: Incident, No Injury. Product: GE JGRP20BEJ2BB (Wall Oven). Incident: The consumer indicates that when her wall oven is on and she opens its door to check on the food inside it, fire comes out. The consumer notes that this has happened four times, the last time being 02/17/2022. The consumer contacted the retailer and explained the situation; on three different occasions service technicians were dispatched however they did not fix the issue. 02/17/2022 - The consumer contacted the Manufacturer and explained the situation. A service technician was dispatched and, upon inspection, was also able to see the fire shoot out of the oven when its door was opened. The service technician contacted the Manufacturer and was informed that they would order a pressure valve. The consumer states that the product has only been used approximately ten times. The consumer is unsure if she will not be keeping her wall oven for at least the next thirty days.