GE JS760SLSS

SaferProducts.gov consumer incident report 20200803-70526-2147370719. Severity: Incident, No Injury. Matched catalog product: GE JS760SLSS. Incident: The heating element of our GE Electric Range (Model JS760SLSS) exploded sending sparks and flames out and burning holes in our wooden floor. A flying part of broken heating element also cracked the glass door on the oven. A repairman said the circuit board on the range was broken. We have had this range less than 2 years and this is second one we have had. The first range broke after a month and was replaced by local appliance company from which we bought it.

SaferProducts.gov consumer incident report 20241108-EE8CA-2147335464. Severity: Incident, No Injury. Product: GE JS760SLSS (GE slide in range model JS760SLSS, convection oven, stainless). Incident: I set the self cleaning option for my GE slide in range (model JS760SLSS) for a 3 hour clean. The oven was not dirty nor grease filled, just getting ready to bake cookies the following day. Went to bed. The next day, when I opened the oven door, the interior glass was cracked completely open, in half top to bottom and the from the middle crack to one side and the entire inside of the oven was covered in white ash and a while film. The convection fan is covered too. Cant be wiped off -its not grease ash, I used no cleaning product. I just set the oven for a 3 hour self clean. Basically exploded while my family was asleep. Contacted GE, they sent a repairman fully commissioned, but they wont (cant) repair or even acknowledge that this was a safety issue. No one was hurt but myself, husband and daughter were all asleep in our home when this occurred

SaferProducts.gov consumer incident report 20260429-F8E98-2147319978. Severity: No Incident, No Injury. Product: GE JS760SLSS (Product Information Internet # 302557708 Model # JS760SLSS Store SKU # 1002743311 Store SO SKU #1002719609 GE 5.3 cu. ft. Slide-in Electric Range with Self-Cleaning Convection Oven in Stainless Steel). Incident: My 2019 GE JS760SLSS stove was on 435 Fahrenheit fan mode for about 40 min, then I saw a low red light emanating from inside, so I opened the door. When I did, it started making a loud humming noise and sparks started flying and it seemed like it was going to catch fire. It did not trip the breaker, I shut off the breaker off manually, which stopped the noise and sparks. I aired out the room and looked inside. The potatoes that were in the oven seemed completely untouched, but the entire inside of the appliance looks like it was incinerated, like the lining had been burned off and discolored, and there is a small hole in the back of the oven, where the fan is located. This appears to be an appliance malfunction, and if I hadn't acted quickly to shut the breaker it could have seriously injured me or damaged my home.