Kenmore 790.46713605

SaferProducts.gov consumer incident report 20131028-23A13-1364994. Matched catalog product: Kenmore 790.46713605. Source model text: 790. Incident: Both ovens were in use. The lower oven was set to 375 degrees. The consumer said that she heard the oven's fan come on and thought it sounded unusual. The upper oven was also set to 375 degrees and it had been on for 5 - 10 minutes. The consumer noticed a strange odor after the food was placed in the upper oven. It resembled a burning electrical odor.

SaferProducts.gov consumer incident report 20161201-67411-2147410224. Matched catalog product: Kenmore 790.46713605. Source model text: 790. Incident: My husband and I were standing in the kitchen of our home on Wednesday, November 23, 2016, when we heard what seemed to sound like a crack and the glass front of our oven door shattered into a million pieces. We contacted Sears customer service and they finally connected me to their 3rd party insurance company that took the report and sent a technician to my home on December 1, 2016 to take pictures of the damage.

SaferProducts.gov consumer incident report 20110607-2E096-2147478458. Matched catalog product: Kenmore 790.46713605. Source model text: 79046713605. Incident: the surface heating element can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; This poses a fire and burn hazard to consumers. I cannot believe after seeing all the other recall that this model has not been recalled Kenmore slide in smooth top range Model 79046713605

SaferProducts.gov consumer incident report 20180517-FA69F-1762156. Severity: Incident, No Injury. Product: Kenmore 790.46713605 (electric range). Incident: The submitter is reporting her range for presenting a fire hazard. She states the left front burner remains on the high heat level and fails to shut off. The issue began a year and a half ago and it has become worse. The submitter said she always turns on the burners to a high heat for a few minutes and then lowers the heat level to her desired temperature. She used to repeatedly press the "Off" button to shut off the left front burner but now she has to shut off the circuit breaker to turn off the burner. The submitter said she had an isolated incident with the right front burner last month but she is not sure if the issue will persist. The submitter indicated that the unit is used every other day. Also, that the left and right front burners are used the most. The submitter contacted the retailer in October of 2017 to report the issue and a technician was sent to inspect the unit. The technician advised them to replace the control panel to fix the issue and the repair was done in November of 2017. However, the issue continued to occur. The submitter has contacted the retailer again and advised them of the repeated problem. She was told that a technician would be out in a few weeks. The inspection and repairs will be at the submitter's expense.