Masterbuilt 20072612

SaferProducts.gov consumer incident report 20150610-0237E-2147431208. Severity: Incident, No Injury. Matched catalog product: Masterbuilt 20072612. Incident: I used my Masterbuilt Electric Smoker Model #20072612 for the first time. I loaded the wood chips into the chamber, inserted it into the smoker as directed and turned to drop them. A few minutes later I smelled fire. I looked and the inside of my smoker where the chamber was caught on fire. The smoker was smoking and shaking. I immediately turned off the smoker, unplugged the smoker, and put out the fire. It appears that the interior of this smoker is defective and the smoker chips did not drop where they should off but instead dropped on the burners and caught fire. I will never use this smoker again although it is almost new. I was traumatized by this incident.

SaferProducts.gov consumer incident report 20180319-C593C-1744920. Severity: Injury, Level of care not known. Product: Masterbuilt 20072612 (40" electric smoker). Incident: 3/18/18 The caller plugged in the smoker to get ready for use. As he went to change the temperature, he touched the side of the smoker and said he received a small shock to his hand (No medical attention required). The caller continued to use the smoker. When he pulled out the chip tray he also got a tingling sensation like he was being shocked. The smoker was in use for about 1 hour and 30 minutes before it just shut off by itself. When the product shut off the caller removed the back plate to view the wires inside and noticed that the wires were corroded and could not maintain a good connection. The smoker was plugged into an extension cord with nothing else plugged into it. Caller believes this product it a shock and potential fire hazard. The caller contacted Masterbuilt They told him they were ware of the problem and he had to order a new burner kit.