Peloton TR02

SaferProducts.gov consumer incident report 20250428-F0FEC-2147331675. Severity: Injury, Seen by Medical Professional. Matched catalog product: Peloton TR02. Source model text: Tread TR02. Incident: I purchased a Peloton Tread in 2022. I have 201 miles on the treadmill and it's basically in brand new condition, however the treadmill is defective in which the belt within a year started to tear. What makes this dangerous is that Peloton has a defective tread belt because it tears. The tread belt is "self-lubricating" and because of the tears in the belt, the self lubricating fluid is leaking to the surface of the tread, causing it to be unusable and dangerously slippery. You will slip and fall and hurt yourself. I have been injured on this as I have slipped and fell and hurt myself on the tread. I researched online and found thousands of users who are having the same problem with the Peloton tread and a defective product. Peloton is not standing but their product and they are a horrible company to deal with when they have a defective product. I have filed multiple complaints with them as I want them to replace my defective treadmill or give me my money back, their tech no called and no showed to my house and I can't even get them to come out and look at it.

SaferProducts.gov consumer incident report 20250930-9A875-2147327408. Severity: Incident, No Injury. Product: Peloton TR02 (Trade Specs Dimensions: 68" L x 33" W x 62" H Belt: 59" L x 20" W Step-up height: 8" 23.8" Full HD touchscreen with a vertical tilt up to 59 Total Tread weight: 290 lbs 2.2 audio system with front and rear-facing speakers Speed and incline knobs to easily adjust controls without breaking your stride Jump button increases speed and incline by 1 mph and 1% Speeds from 0 to 12.5 mph is adjustable in .01 mph increments Incline from 0 to 12.5% grade is adjustable in .05% increments [REDACTED] 5.0 connectivity 3.5 mm standard headphone jack USB-C charging port for devices User and power requirements Height range: 4'11" - 6'4" Weight range: 105 - 300 lb Age minimum: 16+ Use 15A dedicated circuit Plug directly into the wall socket (not extension cord) Do not plug anything else into the same circuit or outlet Ensure power supply is plugged into a dedicated outlet that supports 15 amps). Incident: Subject: Safety Complaint Risk of Electrocution from Improperly Installed Peloton Treadmill Product: Peloton Tread (Purchased January 13, 2022 $3,290.60) Location: [REDACTED] Issue Date: First technician visit February 27, 2025 Escalation Date: Second technician visit September 2025 Description of Hazard: I am reporting a serious safety issue involving a Peloton treadmill that was improperly installed in my home, resulting in repeated electric shocks and a confirmed risk of electrocution. The treadmill was purchased on January 13, 2022, and installed by Peloton. On February 27, 2025, I requested a service visit due to concerns about the equipment. The first technician found that several bolts were missing but did not complete the repair and failed to warn me to stop using the machine. Months later, I began experiencing electric shocks while using the treadmill, especially around the handrail. A second technician visited in September 2025 and found: - Loose and