Samsung NX60A6511SS

SaferProducts.gov consumer incident report 20260319-67CDB-5948624. Severity: Incident, No Injury. Matched catalog product: Samsung NX60A6511SS. Incident: (03/14/2026) The broiler came on by itself. The consumer saw flames. He had to lock the oven to keep it from turning on. The same thing happened a few months ago. The consumer contacted the firm and was given instructions over the phone.

SaferProducts.gov consumer incident report 20260916-ABBFB-2147309886. Severity: Incident, No Injury. Matched catalog product: Samsung NX60A6511SS. Source model text: NX60A6511SSAA. Incident: We have a Samsung Gas Range, model NX60A6511SS/AA, Serial number SN0J4V7DAY105626D. The stove turns on without any human contact. It beeps and fires up, sometimes on bake. Sometimes on broil. You can turn it off, and it will fire up again.

SaferProducts.gov consumer incident report 20260729-F77DA-2147313224. Severity: Incident, No Injury. Matched catalog product: Samsung NX60A6511SS. Incident: My Samsung NX60A6511SS/AA oven has started heating by itself without anyone turning it on, and it displays a C-F2 error code. One night while we was in the living room the oven got heated by itself without anybody turning it on and started to smell something burning and went to looked at the stove and the oven was turned on. This is not the first time happen it happened many times so now we unplugged it when we are not using

SaferProducts.gov consumer incident report 20230424-A76B4-2147347916. Severity: Incident, No Injury. Matched catalog product: Samsung NX60A6511SS. Incident: Samsung gas range with air fryer component purchased five weeks prior, oven caught fire during baking at 350 degrees. Previous to fire, air fryer was used twice (for a baked chicken and drumsticks) and for baking less than half dozen times. There was no visible grease build up. Fire Department was needed to put the grease fire out as the entire house filled with black smoke and flames within the oven were a foot high. There was no information in manual about cleaning oven after every use of the air fryer.

SaferProducts.gov consumer incident report 20260720-4999A-2147313629. Severity: Incident, No Injury. Product: Samsung NX60A6511SS (Samsung Free standing Gas range Black and silver color Dimensions Width: 29.9Depth: 28.7Height: 46.3Weight: 185). Incident: Around 3:30 AM, my family was awakened by the kitchen fire alarm. My wife ran to the kitchen and yelled for help because our Samsung Gas Oven was actively on fire, with flames pouring out of it. Inside the oven cavity, a wooden cutting board was completely engulfed in flames, and a plastic container sitting on top of the board had melted. The kitchen was filled with thick smoke. To save our home, my wife dragged the burning wooden board to the sink to douse it, and I rushed a flaming piece of metal out to the garage to safely extinguish it, it was the most frightening moment of our lives. We immediately unplugged the unit to cut power and stop the electronic gas valves from operating. The next day, my son plugged the stove back into the wall to test it while recording a video. The moment he turned the oven setting on, the machine immediately bypassed normal temperature controls and automatically forced the gas burners straight to maximum high heat on its own. We have clear video evidence of this automatic electronic failure. The stove remains completely disconnected from power and gas. Samsung sent a technician who refused to remove the motherboard, test the hardware, or run diagnostics, stating he "did not feel comfortable" due to a pest visual. Samsung Specialty Claims (Adjuster [REDCATED]) used this incomplete inspection to deny our fire liability claim. I am filing this report because an uncontrolled electronic failure commanding gas valves to lock on maximum high heat is a catastrophic explosion hazard, and the manufacturer is using a visual pest excuse to avoid pullin