Injury-related incident
Gas Ranges or Ovens (279)
10 months
SaferProducts.gov consumer incident report 20161024-DD1AB-2147411729. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model No: WMC30516HB 0. Incident: I purchased Whirlpool gas range, Model WFG540HES0 Serial R54339104, a 5 burner slide in range last Dec. I began noticing gas odor occasionally. I called Whirlpool today,10-24-16. to report that the 2 center knobs could be opened to allow gas to escape without pushing the knob in which is normally the function for turning the stove on. These 2 knobs could be move by a brush against the stove, a light touch, which allowed gas to escape. Which to me is a safety issue as this could be done as one passed and did not notice the gas. Why would only 2 of the knobs not work properly? I called Whirlpool and the response was that there was no recall and that the issue I outlined was normal. I do not think that is correct; I see this as a safety issue.
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Injury-related incident
Gas Ranges or Ovens (279)
10 months
Months until failure
10 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
86%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)