EGO Power+ 56V 21" Self-Propelled Lawn Mower Kit (LM2102SP-A)

SaferProducts.gov consumer incident report 20230613-1B510-2147347030. Severity: Injury, Emergency Department Treatment Received. Matched catalog product: EGO Power+ 56V 21" Self-Propelled Lawn Mower Kit (LM2102SP-A). Source model text: HT2410. Incident: I received an email from Home Depot saying a hedge trimmer we had purchased somewhere between May 2019-April 2020, Not sure of the exact date, has been recalled for a faulty trigger. I was injured back on May 27,2020, when I went to place the trimmer on the ground. Somehow it went off when I laid it down and cut my left index finger and my left middle finger and top of my palm. It happened so fast I wasn�t sure what had happened. I thought maybe I was just careless somehow. I really didn�t think much about it until I received the recall on it yesterday. My husband drove me to ER where they stitched it up but I had to be transferred to a bigger hospital to see a hand specialist. I had to have surgery to repair my nerves and tendons in my index finger and part of my middle finger. I am still not able to flex my index finger on the end and my whole finger is numb and part of my middle finger is also numb to touch. My index finger bothers me all the time with tingling and not being able to bend it on the tip. I have not used the hedge trimmer since then.

SaferProducts.gov consumer incident report 20240604-A8987-2147338825. Severity: Incident, No Injury. Matched catalog product: EGO Power+ 56V 21" Self-Propelled Lawn Mower Kit (LM2102SP-A). Source model text: CH3200. Incident: EGO Power+ Charger, model CH3200, overheated and melted. Charred piece of wood it was sitting on. Did not set off GFCI. Charger was not plugged in after last use. Quit working after that. Keep in shed that was air conditioned. Battery was cooled after use on then put on charger.

SaferProducts.gov consumer incident report 20240527-C1B52-2147338975. Severity: Incident, No Injury. Matched catalog product: EGO Power+ 56V 21" Self-Propelled Lawn Mower Kit (LM2102SP-A). Source model text: LM2100SP. Incident: I was mowing my lawn with an Ego Lawnmower model LM2100SP and smoke started coming from the motor. Its an electric battery powered mower I purchased in 2018. I removed the battery and it wasnt the battery at all, it was the motor unit.

Walmart 1-star review by PKM03 (title: "Great lawn mover and love it, but does not work!"). Unit stopped working after a few weeks; reviewer left a voicemail with customer center and found no way to submit a request online.

Walmart 1-star review by Jonathan E (title: "Wheel fell off"). Wheel cracked and fell off after about five uses; reviewer planned to return the mower.

Walmart 1-star review by Alex N (title: "How can you miss this design flaw"). Mower stopped working within 4 months; support told the reviewer not to fold it for compact storage because that would cause the same issue again.

Walmart 1-star review by AGBrown (title: "Complete disappointment"). Self-propel stopped working after only two uses; grass would not eject through the chute into the bag and backed up under the deck even without the bag.