Phone

Samsung Galaxy S24 Ultra

What is likely to break, when it happens, and how expensive it can be — from source-linked reports.

Reliability signal — · Insufficient data · data confidence Very Low

2 failure reports

Release year: 2024

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports.

Reliability signal

—

2 failure reports · Insufficient data · Data confidence: Very Low

Need at least 5 failure-signal reports before showing an A–F grade.

Most common issue: Horizontal green line OLED display failure
Typical first failure: 3 mo; Median of reports with timing
Median repair cost: —; Reported costs only
Highest reported repair: —; Not a guarantee

What breaks?

Failure types

Click a type in the reports section below to filter.

Horizontal green line OLED display failure1 · 50%
Display failure after drop; depot repair broke device further1 · 50%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs — not a quote or guarantee.

No reported repair costs yet for this model.

Median months to failure

Failure reports

Median repair cost

—

Still recommend

% repaired

% mfr warranty

50%

% extended warranty

% support helpful

Use these reports as a risk signal, then check current listings before you buy.

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What breaks?

What breaks? · reports

Horizontal green line OLED display failure

OLED display panel

Source-linkedVerify source — Reddit post

Galaxy S24 Ultra developed a tiny green dot that progressed into a large horizontal green line at the top of the display without any software update trigger and with no drops, dents, or scratches. Device was still under warranty; owner asked whether free display replacement is available for the S24 Ultra green-line issue.

UnverifiedEvidence ★★★☆☆Mfr warranty

View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

90%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Display failure after drop; depot repair broke device further

Display; PBA/motherboard; screen cracked during warehouse handling

3 months

Source-linkedVerify source — Reddit post

S24 Ultra under three months old developed dark red/black screen with green lines after a short drop onto concrete while cased. Samsung initially said warranty covered repair, then demanded near-full-phone cost citing alleged water damage. Device returned unrepaired with new cracks and a non-functioning screen; owner spent months escalating and said a local shop later found motherboard damage as well.

UnverifiedEvidence ★★★☆☆Not under mfr warranty

View report details

Months until failure

3 months

Repair cost

Not stated

Repaired

Manufacturer warranty

Extended warranty

Support helpful

Would recommend

AI extraction confidence

90%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

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