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Smart Home Device

First Alert SA320

2 source-linked failure reports. Most reported: Fire / ignition. Typical failure around 1.8 yr.

Reliability signal — · Insufficient data · data confidence Very Low

2 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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2 confirmed failure reports · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Fire / ignition
Typical first failure
1.8 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Fire / ignition1 · 50%
  • Overheating1 · 50%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

21.5

Failure reports

2

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Median repair cost

—

Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Fire / ignition

Fire or Smoke Alarms (702)

6 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20170620-2598C-2147399565. Severity: Incident, No Injury. Matched catalog product: First Alert SA320. Incident: We purchased 4 new First Alert Fire/Smoke alarms (model SA320) in 2016. They recently started going off at random times giving the 3 beep series 4-5 times then stopping. I change the batteries every 6 months. They are continuing to alarm randomly. I have changed the batteries again thinking maybe the batteries were bad. This is not fixing the problem. I can understand maybe 1 being defective, but all 4 that I purchased? The date on the alarm is September 7, 2016. They were purchased from Lowe's.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

6 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

92%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Overheating

Fire or Smoke Alarms (702)

37 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20200209-14168-2147374935. Severity: Incident, No Injury. Product: First Alert SA320 (First Alert Model No. SA320 Ionization and Photoelectric combination smoke detector Date of manufacture: 2016 OCT 13). Incident: Upon replacing batteries in my smoke detectors, I found that most of them would not operate with the fresh batteries. I have 5 smoke detectors all of the same brand, model and date of manufacture. The same battery terminal has oxidation on most of the detectors. The name brand batteries I removed were only a year old and not corroded. To make these detectors work, I had to scrape the terminal with the end of a screwdriver then sand with emery cloth. It took several attempts to get a few of these detectors working again. I almost gave up. I know most people would not know how to aggressively clean terminals like this. It may mean that some people assume their detectors are working when they are not. This is obviously a dangerous situation. I am also concerned that with the plating removed from the contacts after sanding, that the battery connection through the terminal may cease at any time due to more oxidation forming. This would leave the device non-functional. The issue is probably the plating used on the terminals or the application of the plating. After an hour or more of concerted effort, my 5 detectors are working. The question is for how long.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

37 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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