Kia Telluride 2022

Was on highway driving and all of a sudden my sun roof exploded. I did have my visor closed, so that protected me from glass coming into vehicle. Stopped at nearest dealership (out of town) and had to be covered with a covering to prevent rain coming inside. Nothing was on road or anything that hit the sunroof. This was relayed and also seen when I took to dealership about 30 minutes after incident. When I returned back to my city 2 days later, I took to dealership in my area. I also notified KIA corp. as well. My insurance covered repairs but KIA dealerhip said they wouldn't because they felt as if it wasn't due to a malfunction of the product. Which I totally disagreed with since I was in vehicle and knew exactly what occured. I did file a claim and report with KIA corp. but they said dealership said they couldn't say it was the product that was faulty. They kept my vehicle for close to a month before it was repaired. Time ran out for my rental because dealership said they had part but no one to repair it and thus we had to oay out of pocket for car rental for a few more days. My vehicle was purchased brand new and had no wrecks or any damage until this issue. And when we took to dealership some of employees said they had had others come in with same issue.

22May2023: 2022 Kia Telluride had a complete brake failure while exiting an elementary school garage, leading to a collision with the closed gate. ABS warning lights came on and witnesses heard ABS sounds despite dry pavement and slow speed. Driver stopped car by throwing into park. CCTV captured the incident. Can send higher res but your site won't allow large files. Inspections (22-24 May 2023): Multiple ABS and electronic stability control (ESC) errors were detected by local repair shops and a Kia dealer. Other Reports: Owner found other Facebook with similar ABS-related brake failure. They claimed they had contact with about 7 others with same issue - allegedly signed secrecy agreements with Kia to receive compensation/buy back. Dealer Inspection Blocked (30Nov2023): Kia scheduled another brake inspection at dealer, but a regional Kia executive intervened and canceled it last minute. No explanation given. Kia's Refusal (8Apr2024): Kia denied ABS issues could cause brake failure, despite evidence. 20May2024 Recall: Kia recalled a wheel sensor linked to ABS malfunctions but claimed it does not affect braking ability. Settlement Offer: Kia offered compensation but required a secrecy agreement and other terms not acceptable to owner. I have documentation for all.

Since the purchase of my vehicle 7 30 2022 & after driving the first several times in the darkness/evening hours & since I have had safety concerns that the headlamps in my vehicle are insufficient/inadequate - not just the normal headlights illumination but also the high beams. When the high beams are activated the additional effect is negligible/deliver inferior performance. I have continued to reach out to Kia & thus far they have not been helpful. I believe driving at night time is putting me at a safety risk. The dealership did/does not have a way to test the headlamps in any sort of calibration or measuring means other than to turn on the headlights while in the service area and shine them on a wall. When driving during the night time hours I keep my speed on rural roads typically below the speed limit as I do not feel I could brake/stop the vehicle in the field of vision that the headlight illumination provides. I have reached out repeatedly to the Kia Assistance number & thus far there has been no action or contact made by any positive measures taken to address my concerns. I have even contacted my insurance agent twice to express my frustration of Kia's inadequacy to provide a solution or address my concerns. I ask please for any assistance that you may be able to help remedy this safety/risk concern.

On three different occasions this car’s engine shuts off on me sometimes at highway speeds. It is terrifying being in the left lane and losing all propulsion and power steering. I have to quickly put the car in park (in the middle of the highway) and then restart the car to go again. When it starts failing it keeps shutting off when we come to a stop in stop and go traffic. It’s like the auto shutoff option shuts off the car abut won’t turn it back on. I took it to DCH Kia of Temecula to get to the bottom of this issue. They are saying because there are no check engine lights and they cannot replicate the problem they can’t do anything and want to return the car to us. We fought that and they started a techline report for engineering to help troubleshooting. Kia customer care was involved, but I was told I had 48 hours to pick my car up as is. Driving this car on long trips is now terrifying for me and my family, if you look online, nationwide Kia tellurides are having this same issue I’ve seen from the 2020 models to 2026. I am not the only person having this issue with a Kia telluride. Something needs to be done NATION WIDE before loss of life happens. I would venture to use the fall of the “Saturn” car company as an example of knowing there’s an issue and not fixing it. I want a solution to this issue and I do not feel that “just trade it in” is an acceptable answer.

While driving our 2022 Kia Telluride under normal operating conditions, the panoramic sunroof glass suddenly and spontaneously shattered outward with a loud explosion-like noise. The sunroof was fully closed at the time of the explosion. There was no impact with any object, no debris strike, no road hazard, and no external cause observed. Weather conditions were clear, traffic was normal, and the vehicle was traveling at a normal speed. The failure occurred without warning. There were no prior cracks, chips, noises, warning lights, or messages before the incident. A large hole immediately formed in the sunroof glass, and glass fragments fell into the vehicle and were caught by the shade. The sudden shattering and loud noise scared the driver and passengers and created an immediate safety hazard, requiring us to pull over right away. Occupants were placed at risk of injury from falling glass and sudden driver distraction. For safety reasons, loose and hanging glass was removed after stopping the vehicle. At the time of this report, the vehicle has not yet been inspected by a Kia dealer, manufacturer representative, or independent service center, as the incident occurred recently (we have an appointment in two days). The remaining sunroof components and vehicle are available for inspection upon request. This appears to be a sudden and spontaneous glass failure occurring during normal vehicle operation.

The vehicle has suffered a total failure of the audio output system/amplifier. While the central infotainment screen visually illuminates and functions correctly, there is zero audio output across all speakers and inputs. The failed component is currently in the vehicle and is available for inspection upon request. Because there is no audio output, all voice-activated, hands-free Bluetooth calling and audible turn-by-turn GPS navigation cues are non-functional. Operating the vehicle safely over long distances or in traffic is compromised because utilizing navigation now forces the driver to physically look away from the road to read visual maps on the screen, creating an immediate, severe driver distraction that puts my family and other motorists at risk. The total audio failure was officially diagnosed and confirmed by an authorized Kia dealership service center. The dealership verified that the system outputs zero sound and stated that the entire multimedia/audio control assembly requires a complete replacement. The component has been inspected and diagnosed directly by authorized Kia dealership service technicians, and an official corporate case has been opened with Kia America for a goodwill escalation. There were no warning lamps, error messages, or preliminary symptoms prior to the incident. The audio output system failed suddenly and completely without warning, while the visual dashboard screen remained active.

Subject: Safety Concern – Backup Camera Failure Causing Complete Safety System Malfunction (2022 Kia Telluride) I am reporting a safety concern regarding a 2022 Kia Telluride related to the rear backup camera assembly. The backup camera failed due to water infiltration through the camera seal, which entered the camera housing and caused an electrical short. When this occurred, the failure did not only disable the backup camera but caused the entire vehicle safety system to malfunction, disabling multiple safety features until the issue was repaired. When we brought the vehicle to the dealership, they stated that this was not the first Kia Telluride they had seen with the same issue. The quoted repair cost from the dealership was approximately $1,200. I ultimately replaced the camera myself, which restored the safety systems to normal operation. I have retained the failed camera assembly, which clearly shows the location where the seal failed and water entered the unit. Because the failure of this component disables multiple vehicle safety systems, I believe this may represent a broader safety concern if it is occurring in other vehicles. I am submitting this report so the issue can be reviewed for potential defects affecting other vehicles. Vehicle information and additional details can be provided if needed. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

One year ago, my headlight warning came on while driving back to [XXX] from [XXX]. I pulled over and tried wiggling my connector to my light which stopped the waring. I thought maybe just the bad roads had caused the connection to come apart. Throughout the year, the problem has happened. About 4 weeks ago the warning came back on but his time a triangle warning also appeared. I took it into the Lawton Kia dealership to be checked out. I was told it was due to my moister bearing being wet and needed to be changes with my head lights. I approved the work and this was done a week later when the parts were in. With in the week, the light came back on. I took it back in and was told that the headlight along with the pigtail was burnt and both needed to be replaced. the work in going to be over 1300 dollars. My warrant has expired and my extended warranty does not cover replacement of the head lights. At the time this started, my car was still in warranty, and I should have taken it in by I really thought it was loss connections due to the bad roads in [XXX]. I had not driven my vehicle at night since replacing the headlight bulb but if the light burned the pig tail, then this is a defect in the manufacture of this vehicle. I have filled a case Study with Kia but they do not willing to do anything about this because there is not a recall at this time for the headlights. My case is # XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Kia Telluride. The contact stated that while driving at an undisclosed speed at night, the side view mirror's blind-spot system generated phantom alerts while there was no object nearby. Additionally, the headlights inadvertently fluctuated between dim (low beam) and extremely bright (high beam) settings. The instrument cluster displayed that the vehicle unintendedly switched to Smart Drive Mode but failed to display the transmission gears. The trunk button intermittently failed to operate as needed. The back over prevention sensing system failed to alert that there was an object behind the vehicle while reversing. There were several unknown warning lights illuminated. The vehicle was towed to the dealer, who was unable to duplicate the failure, but twenty-six history trouble codes were retrieved, indicating the power steering, ABS, air bags, blind spot collision, front radar, and Integrated Charging Control Unit (ICCU) malfunctions. The contact stated that prior to the failure, a Voluntary Emissions Service Campaign: SC357 Engine Control Unit (ECU) was performed on the vehicle; however, the dealer informed the contact that the failure was not related. The dealer recalibrated the front radar, but the failure recurred at night while driving. The vehicle was towed back to the dealer, but the failure could not be duplicated. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 71,000.

Subject: Urgent Safety Complaint Regarding Recall Delays for My Kia Vehicle Dear National Highway Traffic Safety Administration, I am reaching out to file a safety complaint regarding an ongoing recall issue with my Kia vehicle that has not been addressed, despite multiple attempts to have it resolved. Kia has been aware of the necessary recall for several months, and I recently scheduled an appointment with my local dealership to address these recalls. Unfortunately, the dealership canceled my appointment the day before, citing that they still do not have the necessary parts to complete the repair. This situation has escalated to a serious safety hazard, not only for my family and me but for others around us. Recently, while my vehicle was parked at my child’s school, I experienced a malfunction that caused the vehicle to roll forward while still in park. I was momentarily unaware of the movement and was horrified to realize it almost struck a mother and her child who were exiting the school. This has been a frightening and deeply disappointing experience, and I am concerned about the lack of urgency from Kia in addressing this issue. I urge NHTSA to look into this matter and take action as needed to ensure that Kia expedites the resolution of these critical safety recalls. This issue cannot wait any longer, as it poses a serious risk to public safety. Thank you for your attention to this matter. Sincerely, [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On July 20th, 2020 while driving our 2022 KIA Telluride at freeway speeds with A/C operating we noticed a change in humidity in the cabin. Immediately looked at the engine temperature gauge and it appeared normal. A few minutes later checked engine temperature again and once more temperature looked normal. Shortly thereafter came to a stoplight and glanced at the instrument cluster and noticed the engine temperature needle was pegged to the far right side of the gauge - indicating a extremely hot engine - and a "Engine Overtemp" message appeared in the message portion of the instrument cluster. The alternator warning symbol was also lit. Immediately pulled off the road into a service station and shut down the engine. Upon opening the hood noticed that the electric fan was running and observed no coolant leaks. Contacted our KIA dealer and upon explaining the problem to their service manager was asked to check the serpentine drive belt. I did so, and found that the belt was shredded and wrapped around the AC compressor pulley. We arranged to have the vehicle towed 100 miles back to our Kia dealer while we arranged transportation for ourselves. At the time of this belt failure this vehicle had approximately 3,600 miles on the odometer. The failed serpentine belt is KIA PN 25212 3LAC0. It is now August 23, 2022 and a replacement belt has been on backorder since July 20, 2022 and the dealer can provide no information as to when the new belt will arrive. We have had no use of this vehicle since the incident occurred and it has been sitting at the dealership.

The contact owns a 2022 Kia Telluride. The contact stated that after his wife had parked the vehicle and left the front driver's side door opened while there were two passengers in the rear seats. The contact stated that his wife unloaded the vehicle and walked towards the front door. The contact's mother-in-law and daughter who were in the residence noticed that the vehicle was rolling back and alerted the contact's wife, who turned around and ran after the vehicle. The vehicle crashed into the rear passenger's side of another parked unoccupied vehicle. The vehicle continued to roll back until it crashed into a palm tree. The contact stated that none of the passengers occupying the rear seats sustained injuries. The vehicle was driven back to the driveway. The contact stated that the front driver's side door which was opened at the time of the incident, became bent and damaged. Additionally, the rear of the vehicle was damaged. The contact stated that the incident was recorded by his front door camera. No police report was filed. The vehicle was then towed to an autobody repair shop to be repaired. The contact stated that the recall of NHTSA Campaign Number: 24V214000(Power Train) was previously completed on the vehicle; however, the recall remedy failed to fix the failure. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The contact sent a recording of the incident to the manufacturer, but the manufacturer denied assistance. The failure mileage was approximately 36,000.

On two occasions, so far, I have experienced a blank instrument cluster display screen that did not show critical information, including the odometer, transmission gear position, and digital speedometer which could increase the risk of a crash and fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 101 The first picture is of the first incident which occurred on [XXX] which shows the blank screen. The second picture was taken on the same date after the screen came back on after driving a short distance and shutting off and restarting the vehicle. The third picture was taken earlier this month on [XXX] showing a new occurrence of a blank screen. Both incidents were reported, including the dates and pictures, when the vehicle was taken to the dealer (Destination Kia in Albany, NY) but the dealer stated that they could do nothing as the problem was not present at the times the vehicle has been there for service and the manufacturer (Kia) indicates that there is no applicable repair or recall to this vehicle. Three pages of a post to a Kia Telluride Owners Facebook page in which an owner posted a picture of a black screen an owner posted yesterday [XXX] showing a picture of the black screen she experienced on her 2022 Telluride and asking if others have experienced this problem. Other forum members responded with their experiences with some saying a cluster replacement was necessary as called for in Recall [XXX] which another responded that a software update resolved the problem per Recall [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle Information • Make: Kia • Model: Telluride • Year: 2022 • Approx. Mileage: 30k 2. System Involved • Component/System: Forward Collision Avoidance, Automatic Emergency Braking, Brakes, or Electronic Stability Control 3. Incident Description On 6/7/25 while driving my 2022 Kia Telluride on neighborhood street in Windsor Park austin Texas at approximately 25-30 mph the vehicle suddenly and forcefully braked on its own with no warning and no visible obstacle or vehicle in front of me. This unexpected braking occurred under normal driving conditions, with clear weather and dry pavement, and almost caused a collision with the vehicle behind me. No warning lights appeared on the dashboard, and no manual braking was applied by me. I believe this may be related to known technical service bulletins SC243 and SC252 concerning faulty automatic braking logic and the hydraulic electronic control unit (HECU). This is a serious safety concern, and I am submitting this complaint in the hope that Kia will address this potential defect through recall or repair. There are reports similar to mine at highway speeds which would be deadly. 4. What Happened Next? I have contacted my local Kia dealership for inspection and plan to request that they document and diagnose the incident fully. Their online scheduler is showing next service appt not for over a week out which is not soon enough. I will call them first thing in the morning. I am also submitting this report to NHTSA to ensure that this is recorded as part of any ongoing safety investigation. Our vehicle was serviced within the last few months and we were assured there were no safety recalls on our vehicle. We would like this reevaluated.

Rear driver's side wheel speed sensor began to fail intermittently at 10K miles (confirmed and replaced under warranty by dealership, no longer have access to the failed part but can provide dealer contact info). This failure resulted in braking not working correctly – presumably ABS system would read a 0 RPM reading from the one wheel, which then led to ABS triggering at maximum strength for all wheels. The first time this occurred I was approaching a stop sign at approximately 20 MPH on dry pavement and was entirely unable to stop, rolling approximately 50 feet before the computer disabled ABS entirely and I was able to use mechanical brakes to stop. (In subsequent incidents I triggered the same failure in my driveway at extremely low speeds before getting onto a public road.) The following dashboard lights came on after each incident: Auto Hold, Auto Stop-Start, Forward Collision Assist, ABS, Traction Control, and Master Warning. No lights were on prior to brake failure. While the computer registered that the wheel speed sensor was not working mechanical brakes worked correctly (albeit with no stability control or ABS). However, occasionally the system would reset (after turning off / on the vehicle enough times or driving enough distance) at which point dashboard warning lights would turn off and brakes would again stop working reliably (ABS would trigger prematurely). My experience appears to not be an isolated incident: https://www.kiatelluride.org/threads/brakes-failing.1653/. Proposed fix: If wheel speed sensor is sending no data, ABS computer should fail open (assume the wheel is turning unless data from the sensor explicitly indicates otherwise). If the sensor is unable to differentiate between no signal and 0 RPM it should be re-engineered.

While driving at approximately 35 MPH, with no vehicles, pedestrians, lawnmowers, trees, road hazards, etc., near, the windshield spontaneously cracked near the passenger side pillar. The initial crack was circular with spider-webbing, the longest of which was approximately 6 inches (not exact due to being measured with a hand as reference). The vehicle was immediately parked, and upon return to the vehicle 1 hour and 45 minutes later, the spider-webbing had spread to approximately half the length of the windshield from the initial crack at the passenger side, to the driver side. My wife confirmed that there were no vehicles traveling the opposite direction, no pedestrians, overpasses, trees, vehicles, or other logical causes near the vehicle immediately following the initial crack. It seemed to occur spontaneously, my wife stated she heard what she could best describe as "the sound of glass cracking like in a horror movie" and observed the initial crack. Due to the rate of the spreading, and fear of further integrity failures, the vehicle is parked. I contacted Kia due to the 2020 good will letter concerning windshields, and was told this did not apply to the 2022 due to it not being the appropriate year, and would have to cover the replacement of the window out of pocket or through insurance. No warnings, no noise indicative of something striking the windshield, no damage to any other components including the paint, etc. It just seemingly cracked, the only reason I could deduce is due to the temperature today being approximately 85 degrees, and the vehicle was parked in the sunlight due to the parking not being shaded. Perhaps the exposure resulted in the initial failure and subsequent spider-webbing. This vehicle was purchased brand new on 12 June, 2022.

I am the original owner of a 2022 Kia Telluride. Since approximately late September/early October 2025, the vehicle has experienced an intermittent engine stalling condition while stopped and idling. I first reported the issue to my Kia dealership on October 8, 2025, when the vehicle had approximately 59,761 miles. At that time, I advised the dealership the engine had already stalled twice within two weeks. I also sent a photo of the warning lights and suggested they allow the vehicle to idle to recreate the condition. The dealership stated they could not duplicate the problem and returned the vehicle without repairs. The same issue continued over the following months. The check engine light appeared multiple times, including in February and April 2026. My Kia Access app repeatedly reported diagnostic code P21A100 (Cylinder 6 Air/Fuel Ratio Imbalance). The dealership advised they could not repair the vehicle because they could not duplicate the concern. During one visit they repaired two engine oil leaks but stated those were unrelated. On July 8, 2026, the defect escalated. While driving through downtown Cincinnati, the engine stalled at three separate traffic lights. When the engine shut off, the battery, oil, check engine, and seatbelt warning lights illuminated. I had to shift into Park, turn the vehicle completely off, and restart it before it would drive again. This created a significant safety hazard in active traffic. The dealership’s current diagnosis is contaminated fuel, but I am reporting this because the same intermittent stalling condition has been documented with the dealership since October 2025 and has never been resolved. An engine that unexpectedly shuts off in traffic presents a serious safety risk to the driver, passengers, and surrounding motorists.

The contact owns a 2022 Kia Telluride. The contact stated that on several occasions while driving at various speeds and while stopped, the check engine warning light illuminated, and the vehicle stalled. The vehicle was restarted after each failure. The vehicle was taken to a dealer on several occasions, but the failure was not duplicated. The vehicle was then taken to a dealer where it was diagnosed and determined that the ECM software needed to be updated. The vehicle was repaired, but the failure reoccurred two days later. The vehicle was taken back to the same dealer where it was diagnosed that the ECVVT motor was stuck and needed to be repaired. The vehicle was repaired, but the failure reoccurred the following day with the battery warning light illuminated. The contact stated that while driving with a child inside the vehicle, the battery, power steering, Auto HOLD, Forward Collision Avoidance, ABS, traction control, and the master warning lights were illuminated. The contact stated that the "Check Blind Spot Collision System", "Check TPMS," "Check Lane Departure Warning System", and "Check ESC", messages were displayed. The contact stated that the steering wheel locked up. While the brake pedal was depressed, the vehicle did not slow down as intended, causing the contact to temporarily lose control of the vehicle. The vehicle was coasted into a gas station parking lot, and the EPB, brake, seat belt, and collision warning lights were illuminated before the vehicle stalled. The vehicle was then towed to the same dealer where it was diagnosed and determined that the alternator failed and drained the battery, and both parts needed to be replaced. The vehicle has not been repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 82,093.

I am reporting a safety concern involving my 2022 Kia Telluride EX with approximately 95,000 miles. The vehicle has experienced intermittent rough running, significant loss of engine power, stalling, and recurring check-engine warnings. During one incident, the vehicle started, sputtered, and shut off. The engine oil level was found to be extremely low despite the vehicle having received an oil change approximately 2,000 miles earlier. After adding approximately one quart of oil, the vehicle was able to start and remain running. The check-engine light subsequently illuminated and Kia Connect reported diagnostic code P000A00. The warning light has intermittently turned off, but the fault remained stored in the vehicle's computer and was later confirmed by a Kia dealership. I brought the vehicle to an authorized Kia dealership because of the oil loss and drivability concerns. The dealership documented that no external oil leak was found and stated that the engine was likely consuming excessive oil. An oil-consumption test was initiated. According to the dealership's subsequent documentation, after approximately 1,000 miles the engine was more than two quarts low on oil. During this process, the vehicle continued to experience drivability concerns including rough running/stalling and poor engine power. I am concerned that the vehicle may stall or experience significant loss of motive power while being driven in traffic. I routinely use this vehicle for commuting and transporting my family. Kia ultimately declined warranty coverage based on insufficient maintenance documentation. I am not submitting this complaint to dispute the warranty decision. I am reporting the underlying safety concern because the vehicle has experienced stalling/loss of power together with substantial engine-oil consumption, and the underlying mechanical cause has not been clearly resolved.

I have an ongoing problem with this vehicle that KIA will not address. My alternator was replaced under warranty last April 30 and when I got it back, the CV boot was leaking grease all over the underside of the car. It took 6 weeks to get them to replace the cv boot (June 14). After that it continued to spray grease all over the underside of my car and there is an increasing amount of vibration going down the road. KIA said they didn't notice a problem when I took it back in August. I took my vehicle to an independent shop who said that at a minimum the front passenger cv axle needed replacement but that there is also a lot of play with the lower center motor mount. KIA did ended up replacing both cv axles when I took it back because at that point I had a significant wobble in the front end when I drive at speeds of 40-60mph. When I got my car back from cv axle replacement the problem was improved but there was still a vibration that has been increasingly worse. I returned my vehicle to KIA in January and they said they don't feel anything in the drive train but that now my tires have worn unevenly and need replacement. My tires were rotated every 6,000 miles and the vibration/wobble contributed to their uneven wear. I have replaced the tires and an alignment has been done, but it the symptoms are worse. Searching through social media and various sources show that the front passenger cv axles are a common issue for the Tellurides and a lot of people are experiencing similar problems. My suspension checks out. All of the obvious things have been ruled out and the required maintenance has been performed. I have had 3 occasions where there was a noise that sounded like something coming apart going down the road. I have concerns that this vehicle is unsafe to drive. I feel that KIA is not going to address this problem unless there is a recall requiring them to do it.

The forward collision-avoidance assist, FCA is the main component that failed on me numerous times before inevitably ending in a car accident. The car is currently with my insurance company StateFarm, to assess the damage and to see if it was a total loss or not. They have had it since the accident that occurred back on August 20, 2022. The car had multiple electrical issues that unfortunately were temperamental as to when they would happen so because of that I started to take video on my phone when ever they did happen to show the dealership of the malfunction when it happened so they could see with their own eyes that there was a problem. I attempted to have the dealership fix it but the GM nicely said, "if it doesn't happen with us then it then it didn't really happen and we don't care if you have video or not! That's our policy so sorry about your luck!!!" it was the FCA and the lane keeping assistance that were the 2 main parts that malfunctioned that risked my safety and the safety of others. The FCA is what malfunctioned during the accident. It would randomly slam on the brakes as if I was about to hit something and the lights would flash and the beeping would sound each time it did this even though there was nothing around me. The other times it had done this to me prior it would only happen 1 time and then it would go back to normal but the date of the accident it continued to malfunction over and over again. There were sensors broken on the car from the moment i drove it off the lot back in April of 2022 and have had replaced. The FCA had been malfunctioning Since early June and I first reported it to Kia back on June 22nd 2022. Kia just sent me a letter confirming the FCA does malfunction but its to late now! I have so much more to report but not enough space to tell you everything! They could of helped me when I showed them proof but they didn't care. Their negligence risked my life and my children's lives!!!

Borescope inspection of the engine shows multiple signs of internal mechanical failure involving oil control, piston ring integrity, coolant intrusion, and cylinder wall damage. Excessive oil buildup is visible above the oil control ring, far beyond what is expected at 59k miles. Cylinder walls show heavy polishing where cross-hatching should be visible, indicating loss of lubrication and abnormal wear. Carbon deposits are extremely thick; in several areas carbon has flaked off and been pulled downward into the cylinder, creating scoring. Straight vertical scoring marks cut through the normal diagonal honing pattern, confirming blow-by and damage to the cylinder sleeves. Evidence of coolant intrusion is present, including orange discoloration consistent with rust/coolant contamination, excessive moisture, and steam-cleaned areas of the combustion chamber. The intake valve and combustion surfaces appear abnormally clean, consistent with coolant steam-washing. This suggests head-gasket failure, a block or head casting defect, or ring damage (possible cracked scraper ring). Coolant in the cylinders can wash away oil from the bore, leading to rusted pistons and accelerated scoring. Multiple pictures show severe scoring and loss of lubrication. This compromises the ability of new pistons or rings to seal, meaning the cylinder walls would continue to allow blow-by, oil burning, coolant intrusion, and friction. Even attempting to polish or recondition these bores would enlarge them, causing piston flutter, noise, and long-term failure. Based on the level of damage, the engine is no longer safe or reliable. A seized piston could cause sudden loss of power at highway speeds, creating a safety risk. The observed defects indicate a potential manufacturing or casting issue that may affect other engines. The dealership and KIA Consumer Affairs have been notified but there has been no replacement or resolution after 3 months of ongoing issues, and 8 weeks of holding my vehicle.