Anker Anker 623, PowerExtend USB-C 3 Capsule, A9132

SaferProducts.gov consumer incident report 20250213-BE357-2147333208. Severity: Incident, No Injury. Matched catalog product: Anker Anker 623, PowerExtend USB-C 3 Capsule, A9132. Source model text: A3025. Incident: Last evening my 1-year old Anker Soundcore Q20 headphones melted while charging with a USB cable and caused damage to the floor with the melting plastic. I was lucky to have caught it in time before it caused a house fire and that I was not wearing them while sleeping at night.

SaferProducts.gov consumer incident report 20240729-3B156-2147337654. Severity: Incident, No Injury. Matched catalog product: Anker Anker 623, PowerExtend USB-C 3 Capsule, A9132. Source model text: 511. Incident: Purchased an Anker 511 Charger (Nano 3, 30w) during Prime Day. Plugged it in, charged device as normal. Upon unplugging, caused a massive spark and flame, and noticed prongs were scorched. Immediately stopped using and contacted both Amazon and Anker about the problem.

SaferProducts.gov consumer incident report 20221028-98A9A-2147353083. Severity: Incident, No Injury. Product: Anker Anker 623, PowerExtend USB-C 3 Capsule, A9132 (Anker 623 charging station On the label: PowerExtend USB-C 3 Capsule, Model A9132 Amazon description below: Anker USB C Desktop Charging Station, 623 Capsule Power Strip with 45W USB C Charger, 3 Outlets, 15W 2 USB Ports, 6ft Power Cord, Power Delivery for Desktop Accessory, [REDACTED], Tablets, [REDACTED]). Incident: I use an Anker 623 purchased on July 13, 2022 from Amazon. (Anker USB C Desktop Charging Station, 623 Capsule Power Strip with 45W USB C Charger, 3 Outlets, 15W 2 USB Ports, 6ft Power Cord, Power Delivery for Desktop Accessory, [REDACTED], Tablets, [REDACTED]). On 10/21/22 around 10:46 AM I smelled something burning, my husband got up and walked around the house. I was in the family room. I told him it was really bad in here and called him back up. I got up and heard a loud pop and saw smoke coming out the Anker 623 device. I immediately unplugged the [REDACTED] charger (nothing was plugged into it), the Anker USB C to USB C cable and one other cable. The Anker USB C cable was plugged into my [REDACTED] over USB C at the time of the incident. My husband took the item out to the driveway for safety as it continued smoking for awhile. The other cables that were plugged in had the same smoky smell as well. If we were not home or if I was in another room this would have likely caused a lot of damage to our home, pets, etc. I used Anker all the time and reported the incident to them and sent them photos. I have the device here. Anker has asked me to send it back but i want to make sure this is investigated as a full on fire could have occurred. The damage is internal to the device as we caught it quickly thankfully. Device: Anker 623 Purchase Date: 7/13/22 Purchase Location: Amazon Items plugged into Device: Anker USB C 643 cable that was plugged into a [REDACTED], [REDACTED] charger but nothing w